Ready to be pushed beyond what you think you’re capable of?
At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system.
To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems.
Our work culture is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be.
The Coinbase Customer Experience (CX) and Compliance organizations are on a mission to provide the most trusted, compliant, and value added support in Web3. Our team is dedicated to quality, the elimination of customer pain points, the empowerment of our global user base via self-service and automation, and the optimization of support interactions to create an effortless experience.
As the Sr. Manager for US Site Operations at Coinbase, you'll lead the charge in combating money laundering and ensuring that we meet our mission to make cryptocurrency accessible to everyone. You'll be the driving force behind our Anti-Money Laundering (AML) operations in the US, leading a team of passionate professionals who are just as dedicated to making a difference as you are. With your expertise in compliance, operations, and organizational management, you'll be the mastermind behind scaling our operations to new heights and optimizing our policies and procedures to align with the latest industry best practices.
In this critical role, you'll take charge of identifying areas for improvement and working closely with your team and cross-functional partners to develop and implement effective solutions that will help us meet our goals in a meaningful way. But that's not all – you'll also be responsible for building, growing, and managing a world-class team at the US Center of Excellence in Charlotte, NC.
As a natural leader with a passion for compliance and operations, you'll collaborate with other leaders, internal stakeholders, and outsourced vendor partners to ensure that our operations are scaling in a thoughtful, effective way. If you're ready to take on a challenge that will make a difference in the world, we want you on our team. Apply now and be a part of something truly transformative!
What you’ll be doing (ie. job duties):
What we look for in you (i.e. job requirements):
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ID: P61654
Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Know Your Rights notice here. Additionally, Coinbase participates in the E-Verify program in certain locations, as required by law.
Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations[at]coinbase.com to let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site click here to download a free compatible screen reader (free step by step tutorial can be found here).
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