Sr. Manager, Payroll Tax Services

Please Note: This is a remote/hybrid position available in the state listed on this job. Additionally, employment with BambooHR is contingent on passing both a background and credit check. 

Sr. Manager, Payroll Tax Services

BambooHR is seeking a highly skilled and experienced Sr. Manager of Payroll Tax Services to lead and oversee multiple payroll tax-related production functions within our company, which provides a platform for payroll services. This role is critical in ensuring the timely and accurate processing of payroll corrections, amended returns, tax notices, and our print & mail functions. The ideal candidate will proactively manage customer tax profiles, handle corrections and amendments, and provide exceptional customer back-end support tied to payroll services. This leader will manage a team of approximately 50 employees, including managers, and will play a key role in driving operational excellence and customer satisfaction.

Essential Job Duties

• Oversee teams responsible for payroll corrections and amendments to payroll tax filings, research and resolution of tax notices as needed
• Develop and implement strategies to improve payroll tax processing efficiency and accuracy
• Oversee print administration related to payroll tax documents and payroll services
• Collaborate with other departments to ensure seamless integration of payroll tax services with overall payroll operations
• Manage and mentor a team of 25+ employees, including managers, to achieve departmental goals and objectives
• Foster a positive and collaborative team environment, promoting professional growth and development
• Set performance expectations, conduct regular performance reviews, and provide constructive feedback
• Identify and address training needs to enhance team capabilities and performance

What You Need to Get the Job Done

• At least 3-5 years in a managerial role
• Minimum of 7-10 years of experience in payroll tax services
• Bachelor's degree in Accounting, Finance, Business Administration, or a related field; Master's degree or CPA certification is preferred
• Strong knowledge of payroll tax regulations, compliance requirements, and best practices
• Proven experience in managing large teams and leading managers
• Excellent analytical, problem-solving, and decision-making skills
• Exceptional communication and interpersonal skills
• Ability to work effectively in a fast-paced and dynamic environment
• Proficiency in payroll tax software and payroll systems

What Will Make Us REALLY Love You 

• Demonstrated experience in a payroll services environment, including familiarity with payroll processing, compliance regulations, and client management. Understanding of payroll systems, tax regulations, and various payment methods (e.g., direct deposit, ACH transfers, and reverse wire) is essential.
• Ability to collaborate with cross-functional teams and deliver exceptional service to clients in a fast-paced payroll company setting.

What You'll Love About Us

• Great Company Culture. We’ve been recognized by multiple organizations like Inc, Salt Lake Tribune, Glassdoor,  & Comparably for our great workplace culture.
• Make an Impact. We care about your individuality by giving you freedom to grow and create within the company, regardless of your position.
• Rest and Relaxation. 4 weeks paid time off, 11 paid holidays, and we pay you to go on vacation (ask us about this)!
• Health Benefits. Medical with HSA and FSA options, dental, and vision.
• Prepare for the Future. 401(k) with a generous company match, access to a personal financial planner, and both legal and life insurance.
• Financial Peace University. We pay for a one year subscription and you walk away with financial savvy and a bonus.
• Give back.  Get paid to give your time to the community: ask us about this!
• Educational Benefits. Whether you are a previous student, or currently enrolled in higher education, we can help cover some of those expenses.
• Amazing Office Amenities. We’ve got incredible benefits at our Draper headquarters including a full size gym, pickleball courts, a great office cafe, and free fountain drinks! Ask us more about our office!
• In-Person Onboarding! All new hires get to experience our in-person onboarding class, Bamboo Beginnings, at our Draper, UT headquarters! Ask us more about Bamboo Beginnings!
• Flexible Work Models. In-office, work-from-home, or hybrid, depending on position and location.