Sr. Manager, Accounts Receivable & Collections

Vimeo is seeking an experienced Sr. Manager, Accounts Receivable & Collections to lead our global collections team. You will manage and motivate a team of collection analysts, ensuring timely follow-up on overdue invoices, negotiating payment terms, and resolving any payment issues. This is a strategic role focused on improving cash flow, reducing outstanding receivables, and driving process improvements across the accounts receivable function.

What you’ll do: 

• Lead a global team of collection analysts, ensuring efficient follow-up on overdue invoices, negotiations on payment terms, and resolution of payment discrepancies.
• Prepare and present detailed reports on accounts receivable, aging reports, high-risk accounts, and collections performance to senior management.
• Analyze trends to provide actionable insights for improving cash flow and reducing outstanding receivables.
• Proactively manage client receivables, monitor risks, and engage directly with clients to facilitate timely payments.
• Identify and implement process improvements to enhance the efficiency and effectiveness of accounts receivable operations.
• Collaborate with stakeholders to manage account escalations, mitigate risks, and resolve issues.
• Mentor and provide guidance to the team through regular feedback, coaching, and performance reviews.
• Ensure compliance with company policies, accounting principles, and relevant regulations; support both internal and external audits.
• Work closely with sales, customer service, and finance teams to resolve issues and improve the collections processes.
• Utilize data analysis to inform decisions and establish effective policies and procedures for billing and collections business rules.
• Own key financial responsibilities, including bad debt analysis, cash forecasting, and support for the financial statement close process.
• Provide executive-level reporting on cash, credit, collections, and related metrics on a monthly and quarterly basis.
• Foster a culture of customer service, accountability, quality, and continuous improvement within the team.

Skills and knowledge you should possess:

• Bachelor’s degree in business, accounting, or related field, with 10+ years of relevant experience, or equivalent combination of education and experience.
• 10+ years of experience in credit and collections, preferably for US and international entities.
• 10+ years of people management experience in Accounts Receivable or a related function within a similar company.
• Strong strategic leadership abilities.
• Exceptional analytical and problem-solving skills.
• Proven ability to manage shifting priorities in a fast-paced environment.
• Experience in developing future leadership through mentorship, succession planning, and individual development plans.
• Strong collaboration skills for resolving cross-functional operational issues.
• Excellent oral, written, and interpersonal communication skills.
• High degree of accuracy, attention to detail, and organizational skills.
• Ability to manage multiple projects simultaneously while prioritizing assignments effectively.
• Proficient in Google Suite and other relevant technologies.
• Experience with Zuora and Salesforce is a plus.

Targeted Base Salary Range:  $95,400 to $146,500

The base salary range listed above is for candidates located in the U.S., including the New York City metro area.

At Vimeo, we strive to hire and nurture amazing talent across the globe. Actual salaries will vary depending on factors including but not limited to experience, specialized skills, internal alignment and a candidate’s home base.

Base salary is just one component of Vimeo’s total rewards philosophy. We offer a wide range of benefits and perks that appeal to the variety of needs across our diverse employee base! Other rewards may include bonus or commission, Restricted Stock Units (RSUs), paid time off, generous 401k match, wellbeing resources, and more.