Sr. Learning & Development Manager

Introduction to Demandbase: 

Demandbase helps B2B companies hit their revenue goals using fewer resources. How? By using the power of AI to identify and engage the accounts and buying groups most likely to purchase. Our account-based technology unites sales and marketing teams around insights that you can understand and facilitates quick actions across systems and channels to deliver big wins. It’s flexible, scalable ABM built for you.

As a company, we prioritize both the advancement of careers and the development of world-class technology. We invest heavily in people, our culture, and the communities around us. We have offices strategically located in San Francisco and New York in the US, and Hyderabad, in India and we embrace a hybrid work model in these regions. Outside of these areas we offer a remote work option and boast a significant presence in Austin, TX, Atlanta, GA, and London, UK. Continuously lauded as a great place to work, we are Great Place to Work Certified, and have earned distinctions such as "Fortune's Best Workplaces in the Bay Area," Best Workplaces in Technology," "Best Workplaces for Millennials," and "Best Workplaces for Parents"!

We're committed to attracting, developing, retaining, and promoting a diverse workforce. By ensuring that every Demandbase employee is able to bring a diversity of talents to work, we're increasingly capable of achieving our mission to transform the way B2B companies go to market. We encourage people from historically underrepresented backgrounds and all walks of life to apply. Come grow with us at Demandbase!

About the Role:

As the Sr. Learning & Development Manager, you will help facilitate meaningful employee learning experiences for leaders at Demandbase to thrive, unlock their potential and drive productivity and performance within Demandbase.  This position reports to the Sr. Director of Learning & Development. Qualified applicants currently residing in San Francisco, Austin, or New York City are encouraged to apply. Although this is currently a remote role, at some point in the future you may be asked to come into the office 1-2 days per week.

The Senior Manager of Talent Development will lead the design, implementation, and continuous improvement of comprehensive manager and leadership talent development programs that align with the company’s strategic goals. This role is responsible for creating and executing strategies that enhance employee performance, drive career growth, and foster a culture of continuous learning and development. The ideal candidate will have a strong background in talent management, leadership development, and organizational development, with a proven track record of developing high-performing teams.

The base compensation range for this position, not including the company bonus, is: $120,000 - $160,000.

What you’ll be doing:

Leadership Development

• Develop and execute a talent leadership development strategy that supports the company’s business objectives and promotes a culture of learning and growth
• Partner with senior leadership to ensure a strong pipeline of future leaders who are developed with intentionally nominated for manager and leadership programs
• Work cross-functionally to align on, develop, present and refine all Manager Competencies, running listening tours and compiling internal data from all levels of the organization and external data
• Develop a reinforcement and accountability plan around behavior change for all managers – starting with key table stakes skills like creating environments with psychological safety, giving / receiving feedback, developing OKRs and training managers in the area of decision-making frameworks
• Host manager workshops or speak regularly on manager forums to reinforce the managers’ role of their employees through change

Program Design, Facilitation 

• Lead our end to end design, development and delivery of manager and leadership programs to drive high performance – from Benchmarking and research of best practices, to managing partnerships with vendors, to developing and leading skills training and reinforcement of critical foundations of management skills
• Run & measure effectiveness of monthly elective workshops on key skill areas of development for teams like giving & receiving feedback, interview training, OKRs and meeting effectiveness.You are comfortable facilitating safe learning environments via gatheround, zoom, or other learning technologies; You embrace a growth mindset and can foster a space that enables and encourages others to learn.You are comfortable iterating on existing programs, developing content or doing instructional design with the latest research for newly defined important coursework.
• Iterate on and continue to build key systems and programs that serve the growing needs of the business

Building a Culture of Trust, Psychological Safety and Feedback

• Ideal candidates understand how to build a foundation of trust and psychological safety as the base for giving and receiving feedback, and work these theories actively into program recommendations. 
• Analyze and interpret employee feedback and engagement surveys to inform talent development strategies.
• Develop systems of measurement for each leadership program that maps back into high performance for the business 

Skills Sought After

• Decision-making frameworks
• Stakeholder Management
• Change Management
• Systems Thinking
• Executive Presence 
• Coaching - You are a certified, curious coach who asks thoughtful questions in service of unlocking future potential of those you coach; you’re comfortable holding this exploratory space - either 1:1 or in a group coaching setting. Confidentiality and ethics are of the utmost importance to you. 
• Enneagram Coach or Practitioner
• Psychological Safety (SCARF model or familiarity with Amy Edmonston’s work)

What we’re looking for:

• 6-8 years of professional experience in L&D, enablement, leadership or manager development or corporate training within a modern software company
• Minimum of 4 years of working to drive high performance for management and senior leadership groups 
• Strong decision-making skills and experience with structured frameworks for leadership and program management
• Experience managing internal stakeholders and working cross-functionally with different levels across the organization
• Self-awareness and ability to prioritize your own growth, career advancement and skills development; through this, you inspire and reinforce a culture of learning
• Global (US, UK, India) experience a plus
• Tangelo, Acuity, Google Suite, Gatheround experience a plus (or growth mindset to learn new tools)

Benefits:

Our benefits include options for up to 100% paid Medical and Vision premiums for employees, a flexible PTO policy, no internal meetings Fridays, as well as access to Modern Health and other mental wellness resources. Additionally, we offer eight paid holidays and two additional week-long breaks when all Demandbase employees in the US take time off simultaneously (the week of July 4th and the week of Thanksgiving). We also provide 401(k), short-term/long-term disability, life insurance, and other great benefits.

Our Commitment to Diversity, Equity, and Inclusion at Demandbase:

At Demandbase, we believe in creating a workplace culture that values and celebrates diversity in all its forms. We recognize that everyone brings unique experiences, perspectives, and identities to the table, and we are committed to building a community where everyone feels valued, respected, and supported. Discrimination of any kind is not tolerated, and we strive to ensure that every individual has an equal opportunity to succeed and grow, regardless of their gender identity, sexual orientation, disability, race, ethnicity, background, marital status, genetic information, education level, veteran status, national origin, or any other protected status. We do not automatically disqualify applicants with criminal records and will consider each applicant on a case-by-case basis.

We recognize that not all candidates will have every skill or qualification listed in this job description. If you feel you have the level of experience to be successful in the role, we encourage you to apply!

We acknowledge that true diversity and inclusion requires ongoing effort, and we are committed to doing the work required to make our workplace a safe and equitable space for all. Join us in building a community where we can learn from each other, celebrate our differences, and work together.