Sr. Interaction Designer ION

Primary Function of Position

Interaction Design is a crucial role at Intuitive Surgical, with responsibilities that cut across multiple technical disciplines to create products that make customers’ experience of using technically complex medical devices safe, effective, and confidence-inspiring. In this position, the Senior Interaction Designer works to develop new products and features within the Ion product line. The Ion endoluminal robotic system pushes the frontier of human-machine interaction by fusing many technologies into a core product experience –such as 3D modeling, machine learning, sophisticated robotic control systems, and real-time graphical interfaces.

In collaboration with other stakeholders, the Senior Designer will propose solutions and quickly iterate and converge on final designs that are safe and effective and that delight our users. The scope of work can be broad, including on-screen user interfaces, the behavior of physical controls, related processing of anatomical information, and the power of various instruments and accessories.

Essential Job Duties

• Design world-class physical and digital interfaces. Maintain superior design standards and methods, from brainstorming to prototyping and implementation. Ensure a thorough understanding of the problems being solved by working with the clinical, human factors, product management, and engineering teams.
• Participate in user research activities. Work collaboratively with our Human Factors staff to collect detailed information about how users interact with the Ion product through contextual observation, ethnographic studies, and other techniques. Synthesize key insights from research, report them back to the product development team, and incorporate those findings into design decisions.
• Contribute to the product's visual language. The candidate will collaborate with visual designers to produce beautiful and functional interfaces.
• Contribute to design documentation, risk analysis, and testing. Write thorough user interface specifications that communicate design intent to engineering and can be verified by testing. In collaboration with Human Factors Engineers, analyze designs for safety risks in light of potential use errors and design mitigations for those risks. Participate in validating product usability through informal and formal testing with representative users.

Required Skills and Experience

• Minimum 5 years of experience in product design or equivalent discipline (in-house, agency, or freelance)
• Proficient in the use of current design tools and software applications
• Willingness to work in a surgical environment and comply with hospital vendor credentialing requirements
• Willingness to travel up to 10% of the time

Required Education and Training

• Preference for candidates with at least Bachelor’s or Master’s degree in Interaction Design, Human-Computer Interaction, Human Factors, or an engineering discipline. Equivalent experience can also be considered.

Preferred Skills and Experience

• 5 years of experience in product design or equivalent discipline (in-house, agency, or freelance).
• Experience designing medical devices and/or experience working on products where safety is essential.
• Proven record of bringing products to market that contain complex user interactions
• Experience designing products with physical interactions that are not solely web- or screen-based
• Experience with GUI programming in either prototype or production environments is a plus.
• Possess a solid aesthetic sense and some artistic skill in addition to superior technical competence.

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19.  Details can vary by role.

Intuitive is an Equal Employment Opportunity / Affirmative Action Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

EEO and AA Policy

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

Preference will be given to qualified candidates who do not reside, or plan to reside, in Alabama, Arkansas, Delaware, Florida, Indiana, Iowa, Louisiana, Maryland, Mississippi, Missouri, Oklahoma, Pennsylvania, South Carolina, or Tennessee.

We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target salary ranges are listed.