Sr Enterprise Account Executive (Telco)

Job Description

This role is focused on the Telecom industry vertical, serving a combination of existing and new customers.  You will be very familiar with the unique challenges and opportunities being faced across this industry in the core business segments (enterprise and consumer).  Your appreciation of this industry and transformational trends refocusing your customer’s leadership priorities, helps your credibility across the C-Suite.

In a business cycle where many operators are balancing the risks and benefits of ‘build versus buy’, your strong relationships across the partner ecosystem will be vitally important to tailor a business outcome for your customer that continues to deliver value over the longer term.

You will produce new business sales revenue from a SaaS license model. You will accomplish this through account planning, territory planning, researching prospect customers, using business development strategies and completing field-based sales activities within a defined set of prospects, territory or vertical.

What you get to do in this role:

• Grow meaningful relationships across  C-suite personas (e.g., CEO, COO, CFO, CTO, CIO, CDO, CISO) across all product BU’s
• Oversee client relationship mapping to the account team, orchestrating an account strategy while leading across a broad virtual team (Solutions Consultants, Solutions Specialist, Success resources, Partners and Marketing, etc.).  It may be likely this includes close collaboration with the partner ecosystem serving the customer
• Be a trusted advisor to your customers by understanding their business and advising on how ServiceNow can help their business transformation priorities
• Identify the right specialist/ support resources to bring into a deal, at the right time

To be successful in this role you have:

• It is likely you have 20+ years of sales experience within software OR solutions sales organization
• It may be the case you have worked for a complex managed services organisation and have a track record of negotiating multiyear multi-million dollar manged services contract or larger material outsource contracts with your customer
• Experience establishing trusted relationships with current and prospective clients and other teams
• Experience producing new business, negotiate deals, and maintain healthy C-Level relationships
• Experience achieving sales targets
• The ability to understand the "bigger picture" and reframe customer engagements that are focused on their business priorities
• Experience promoting a customer success focus in a "win as a team" environment
• Willingness to travel up to 50%

FD21

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

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