Elastic is hiring a

Sr. Employee Relations Manager, AMER

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI.

The Employee Relations team sits in Employee Success where we work closely with various stakeholders across the business, i.e., employment law and our compliance legal teams. We collaborate with and support our HR Business Partners as well as provide coaching and consulting to our people leaders and to all Elasticians to enhance and promote a positive employee experience. 

  • Provides analysis and resolution of employee concerns with increasing complexity, visibility and risk related to policy or code violations while collaborating with managers, legal, HR and other relevant stakeholders. Effectively evaluates all aspects and makes recommendations from a position of neutrality.
  • Proactively identify trends, patterns, and areas of improvement in employee relations, and develop proactive strategies to address and mitigate potential risks
  • Coach and consult with people managers to proactively identify performance opportunities or concerns through systematic tools and clear communication
  • Provide management coaching and training where needed on topics from performance management and critical conversations to delivering feedback and developing employees and teams
  • Play a key role in the development roll out of new initiatives and projects that support manager excellence
  • Deliver relevant business solutions, tools, and resources to support and positively shape the Employee Relations experience.
  • Ensure data integrity and analysis beyond the data. You help tell a story through the data which allows the team to gain insight and trends to actively engage with our managers and teams.
  • Partner with the Learning team to design, facilitate, and scale Manager Training that aligns with the Elastic way
  • Drive consistencies in investigations, Performance Plans, Absence Management, Unemployment, and Grievance issues as required
  • Partners with internal and external legal counsel as needed to ensure alignment with Elastic approach and state and local laws as required

Reach out to us if the following describes your qualifications:

  • You have a passion about employee relations and you realize the importance of providing an exceptional employee experience
  • You feel comfortable and work well within ambiguity and have an excitement about building out new programs and processes
  • You  have a desire to initiate, implement and launch plans of action
  • You feel comfortable working autonomously but understand the importance and need for collaboration with your team members and relevant stakeholders 
  • You feel comfortable engaging with all levels of the organization
  • You have 8 + years of progressive HR experience with at least 3 years focus on Employee Relations
  • You have extensive experience with coaching and developing managers and handling employee related issues.
  • You have direct employee relations investigation experience to include all aspects of investigation and resolution of complex issues. Global investigations experience is a plus.
  • Capable of building strong relationships and rapport with leadership teams, global HR colleagues, employee representatives and external advisors
  • Strong knowledge of applicable local, state and federal US laws, regulations, policies
  • Experience in conflict resolution, policy development, negotiation planning & implementation
  • Ability to work effectively in a fast paced environment and lead multiple activities, projects and priorities across time-zones and geographies.
  • Proven experience leading, decision making, documenting, and delivering solid, defensible ER investigation reports
  • A bachelor's degree in Human Resources, Business Management or other related field (Master’s degree preferred)


Compensation for this role is in the form of base salary.  This role does not have a variable compensation component.  

The typical starting salary range for new hires in this role is listed below.  In select locations (including Seattle WA, Los Angeles CA, the San Francisco Bay Area CA, and the New York City Metro Area), an alternate range may apply as specified below. 

These ranges represent the lowest to highest salary we reasonably and in good faith believe we would pay for this role at the time of this posting.  We may ultimately pay more or less than the posted range, and the ranges may be modified in the future.  

An employee's position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, geographic location, performance, and business or organizational needs.

Elastic believes that employees should have the opportunity to share in the value that we create together for our shareholders. Therefore, in addition to cash compensation, this role is currently eligible to participate in Elastic's stock program.  Our total rewards package also includes a company-matched 401k with dollar-for-dollar matching up to 6% of eligible earnings, along with a range of other benefits offered with a holistic emphasis on employee well-being.

The typical starting salary range for this role is:
$128,200$202,900 USD
The typical starting salary range for this role in the select locations listed above is:
$153,800$243,300 USD

Additional Information - We Take Care of Our People

As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.

We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.

  • Competitive pay based on the work you do here and not your previous salary
  • Health coverage for you and your family in many locations
  • Ability to craft your calendar with flexible locations and schedules for many roles
  • Generous number of vacation days each year
  • Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service
  • Up to 40 hours each year to use toward volunteer projects you love
  • Embracing parenthood with minimum of 16 weeks of parental leave

Different people approach problems differently. We need that. Elastic is an equal opportunity/affirmative action employer committed to diversity, equity, and inclusion. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation.

We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email [email protected] We will reply to your request within 24 business hours of submission.

Applicants have rights under Federal Employment Laws, view posters linked below: Family and Medical Leave Act (FMLA) Poster; Pay Transparency Nondiscrimination Provision Poster; Employee Polygraph Protection Act (EPPA) Poster and Know Your Rights (Poster)

Elasticsearch develops and distributes encryption software and technology that is subject to U.S. export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Russia, Syria, the Crimea Region of Ukraine, the Donetsk People’s Republic (“DNR”), and the Luhansk People’s Republic (“LNR”). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic.

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