Reset your expectations of a health and wellness agency. From our inception, Fingerpaint has been driven by an unstoppable collective spirit of possibility. It’s that curiosity that’s at the heart of everything we do. From our legendary people-first culture to the hundreds of Fingerpainters who define us, we’ve reimagined what it means to be a healthcare and wellness advertising agency. Here, creativity happens naturally—we attract top talent and give them a space to grow and collaborate.
The Operations team enables Fingerpaint to deliver best-in-class, award-winning work for our clients. The Sr. Director, of Operations is the creative problem-solver who maximizes operational efficiency and client profitability through active management of staff and finances in addition to workflow and process improvement. You are forward-thinking when it comes to staff plans and can thoughtfully craft the optimal mix of people to realize maximum profitability, work quality, and creative output. You enjoy the challenge of enacting change to reflect longer-term vision and company culture.
The Sr. Director, of Operations will be assigned to a client team account, working closely with the PM and business management leads for that account, will ensure successful project delivery, the financial wellbeing of the account, efficient and consistent processes, and adherence to client standards.
Additional responsibilities of the Sr. Director, Operations are:
Partner with Operations Leads and PM Leads to foster an environment of continuous improvement by assessing, establishing, and implementing processes, methodologies, and tools intended to maximize workflows and operational efficiency
Establish and build effective working relationships with key discipline leads (including account services, creative, strategy, marketing technology, media, etc)
Serve as a client-facing partner in key meetings (ie, agency evaluations, new business initiatives, onboarding/ workflow, business planning, financial meetings, etc)
In collaboration with business management, finance, account lead, and operations lead, management of client monthly and annual forecast