Sr Director, Company Messaging

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We’re looking for a highly motivated and creative Senior Director of Company Messaging to help us tell the ServiceNow story. Someone who has positioning, messaging, and storytelling in their DNA

In this role, you will be responsible for creating and evangelizing the company’s narrative across all our marketing campaigns, events, and digital properties. You’ll be a trusted advisor to the company’s most senior leaders as we grow and evolve our company story.

Responsibilities

• Create industry-leading narratives that clearly communicate the full power of the ServiceNow Platform
• Drive highly differentiated messaging on servicenow.com
• Build relationships with Product and Solutions Marketing to infuse the latest product positioning 
• Partner closely with Corporate Communications to drive consistent messaging across our paid, earned, shared and owned channels
• Work with Brand Marketing to elevate key campaigns and thought leadership content

To be successful in this role you have:

• 15+ years of relevant marketing experience
• Exceptional written and public communication skills
• Demonstrated experience presenting to senior executives
• Intimate understanding of the latest trends in B2B marketin

Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!

For positions in this location, we offer a base pay of $212,100 - $381,900, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

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