Heredia, Costa Rica

Full-Time

We are seeking a skilled and experienced ServiceNow Developer with a strong background in DevOps practices to join our dynamic team. The ideal candidate will be responsible for designing, developing, and implementing solutions within the ServiceNow platform while also integrating DevOps principles to enhance workflow automation and overall system reliability.

What you get to do in this role:  

Implement DevOps methodologies and practices to improve automation, streamline deployments, and ensure system stability.
Collaborate with cross-functional teams to troubleshoot issues, perform root cause analysis and implement solutions.
Develop scoped applications that will utilize all of the ServiceNow’s platform functionality.
Develop and support the integration of 3rd party systems with ServiceNow; MID server, web services (REST), and SSH actions.
Create and maintain API and data integrations between ServiceNow and other services.

To be successful in this role you have:

4+ years of hands-on experience with infrastructure services and technologies such as server management, storage solutions, networking, security and cloud services.
4+ years of hands-on experience with the development, configuration, implementation and support of production and non-production ServiceNow instances.
4+ years of hands-on experience with any programming language. JavaScript is preferred. Python nice to have.
A rich knowledge of both ITIL and ITSM disciplines is required
Knowledge of infrastructure services spanning servers, storage, network, security and cloud.

Nice to have

ServiceNow Application Developer and System Administrator Certifications are nice to have.
Demonstrated proficiency with the use and management of APIs.

FD21

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

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