Sr. Developer - AI

COMPANY OVERVIEW

At Zuora, we do Modern Business. We’re helping people subscribe to new ways of doing business that are better for people, companies and ultimately the planet. It’s an approach resulting from the shift to the Subscription Economy that puts customers first by building recurring relationships instead of one-time product sales and focuses on sustainable growth. Through our leading expertise and multi-product suite, we are transforming all industries and working with the world’s most innovative companies to monetize new business models, nurture subscriber relationships and optimize their digital experiences.

THE TEAM: INFORMATION TECHNOLOGY

Our Corporate Operation team is Zuora's internal technology organization, responsible for creating technology experiences that connect our teams, drive business alignment and build a stronger, more collaborative workplace.” With a cloud-first approach, we empower our global ZEOs with increased productivity and self-service to enable company growth, scale, and flexibility while hardening our security and compliance posture.

The Digital Workplace team is responsible for all of our technology systems providing solutions for Zuora employees including internal Accounting, Procurement, Legal, and Human Resources departments. 

YOUR MISSION:

We are seeking an experienced Senior Developer with a strong focus on Employee Experience, Integration, and AI technologies. This role requires expertise in designing, developing, and implementing solutions that seamlessly integrate various systems while harnessing the power of AI to enhance employee interactions and workflows. You will collaborate closely with cross-functional teams to deliver innovative solutions that elevate the employee experience to new heights.

THE OPPORTUNITY

• Integration Solutions Development: Lead the design and development of integration solutions that connect disparate SaaS systems and applications, ensuring smooth data flow and process automation.
• AI Technology Integration: Leverage your understanding of AI technologies to integrate AI-driven solutions into employee experience platforms. Collaborate with data scientists and AI engineers to incorporate AI-driven automation, personalization, and predictive analytics into employee-facing applications.
• Cross-functional Collaboration: Collaborate with HR, Finance, Legal,  IT, and other key business stakeholders to understand requirements, gather feedback, and align technical solutions with organizational objectives.
• API Development and Management: Develop if needed and manage APIs to facilitate communication between systems, enabling seamless data exchange and interoperability.
• Continuous Improvement: Stay abreast of emerging technologies and industry trends, evaluating and implementing new tools and techniques to enhance employee experiences and drive operational efficiencies.
• Documentation and Knowledge Sharing: Create comprehensive documentation for developed solutions, APIs, and AI models where applicable. Share expertise and best practices with the team to foster a culture of learning and innovation.
• Technical Support and Troubleshooting: Provide technical support and troubleshooting assistance to resolve issues related to integration, AI technologies, and SaaS solutions.

WHAT YOU’LL NEED TO BE SUCCESSFUL

• Bachelor's degree in Computer Science, Engineering, or related field. Master's degree preferred.
• 8+ years of experience in software development, with a focus on integration and AI technologies.
• Proficiency in programming languages such as Python, Java, or JavaScript.
• Experience designing and implementing integration solutions using RESTful APIs, message queues, and other integration patterns.
• Familiarity with AI technologies, including machine learning frameworks (e.g., TensorFlow, PyTorch) and NLP libraries (e.g., NLTK, spaCy).
• Strong understanding of AI model deployment, scalability, and performance optimization.
• Excellent communication and collaboration skills, with the ability to work effectively in cross-functional teams.
• Proven track record of delivering high-quality solutions in a fast-paced, dynamic environment.
• Experience with Agile development methodologies is a plus.
• Certifications in relevant technologies or methodologies are advantageous.

Benefits*

• Competitive compensation, corporate bonuses, company equity, and retirement programs
• Medical, dental and vision insurance
• Paid holidays and “wellness” days and company wide winter break
• Generous, flexible time off 
• 6 months fully paid parental leave
• Learning & Development stipend
• Opportunities to volunteer and give back, including charitable donation match
• Free resources and support for your mental wellbeing  

*Specific benefits offerings may vary by country 

About Zuora 

As the Subscription Economy leader, Zuora empowers today’s innovative companies to nurture and monetize direct, digital relationships. Our award-winning multi-product portfolio now includes Zuora Revenue, Zuora Collect and Zuora Central Platform. More recently, we’ve added subscription experience platform Zephr to our family, further expanding our capabilities to serve as an intelligent hub that monetizes the complete quote to cash and revenue recognition process at scale.

Through our combination of technology and expertise, Zuora (NYSE: ZUO) helps more than 1,000 companies around the world, including BMC Software, Box, Caterpillar, General Motors, Penske Media Corporation, Schneider Electric, Siemens and Zoom nurture and monetize direct, digital customer relationships. Headquartered in Silicon Valley, Zuora operates offices around the world in the U.S., EMEA, APAC and LATAM.

“ZEO” Culture

At Zuora, we’re building an inclusive, high-performance culture that every ZEO wants to subscribe to. We want ZEOs at every level to feel valued, included, and inspired to innovate, connect and collaborate authentically as we pioneer the Subscription Economy. You’ll be empowered to think like an owner, take initiative and together, with the support of your team you’ll push each other to the next level and help transform business models everywhere.

To learn more visit www.zuora.com

Zuora is proud to be an Equal Employment Opportunity Employer.

Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all.

Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to [email protected].