Global Healthcare Exchange, Inc. is hiring a

Sr. Contracts Processing and Billing Specialist

Contractor
Remote

At GHX we believe in fostering a diverse and inclusive workplace where everyone feels valued and supported. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. Reporting to the Mgr, Contracts Processing and Billing, the Sr. Contracts Processing and Billing Specialist is responsible for the accurate processing of contracts, orders and billing schedules for the organization. This position is an integral role in the commercial process, working cross functionally with Sales, Quoting and Contract Operations, Accounting, Revenue, Sales Operations, and Service Delivery. Responsibilities include communication and clarification of contract related details and ensuring the contracted products and services are accurately billed.  The essential function of this role is validating accuracy on assigned quotes as they relate to executed documents. This position is responsible for setting the stage for all internal and external financial reporting, as it relates to the revenue cycle.

Principal duties and responsibilities:

  • Execute on billing processes, ensuring the accuracy, completeness, and timeliness of customer billings and billing operational functions
  • Research inquiries from internal departments and/or customers to help resolve billing related issues
  • Perform daily tasks in assigned work queues independently
  • Perform customer contracts version control
  • Review standard and non-standard contracts and quotes for accuracy, including financial and non-financial contracts to detect inconsistencies
  • Create billing schedules in accordance with contracts terms and milestones
  • Perform account reviews to reconcile billing in accordance to their contracts
  • Work cross functionally to ensure all required information for management reporting is captured on all new contracts and related billing events
  • Track implementations go-lives to ensure timely billing
  • Work closely with the collections team to clear up any billing issues
  • Identify potential credits and process required documentation for audit support
  • Setup, manage, and troubleshoot multiple customer portals for invoice submission
  • Identify and implementing process improvements to continuously improve data quality and propose ways to standardize processes
  • Create and maintain process documentation
  • Meet defined team goals and activity metrics
  • Provide excellent and considerate customer service to internal and external customers
  • Other responsibilities as determined

Key Skills/ Competencies:

  • Excellent written and verbal communication abilities
  • Ability to contribute different thoughts, ideas and viewpoints that lead to greater innovation on projects and cross-functional collaborative eff
  • Ability to read and interpret legal contracts as they relate to billing
  • Strong research and analytical skills
  • Strong attention to detail
  • Ability to prioritize and manage multiple responsibilities
  • Goal oriented
  • Ability to work independently, exercising strong judgment and decision-making abilities
  • Ability to retrieve and analyze complex data under tight deadlines
  • Knowledge of invoicing processes
  • Commitment to excellent customer service
  • Enthusiasm to be a team player and assist others when necessary
  • Experience with MS Excel, Word and Outlook
  • Must be able to work overtime at month end, quarter end, and year end

Required Education, Certifications, and Experience:

  • Bachelor’s degree in related discipline or a combination of education and related experience
  • Billing experience required
  • Minimum 3 year of relatable experience in contracting, billing, finance, accounting or sales support
  • We are looking for someone who is proficient in the role requirements, but who also brings a unique perspective and diversity of thought to our team. GHX encourages candidates from underrepresented groups to apply and is dedicated to providing equal opportunities for qualified applicants.

Preferred Qualifications:

  • Experience with SFDC (Salesforce), CPQ (Configure, Price, Quote), & CLM (Contract Life-Cycle Management)
  • Experience with using systems that lack semantic interoperability
  • Background in software as a service

The compensation for this role is:  $62,700 - $78,300

The base salary range represents the anticipated low and high end of the GHX’s salary range for this position. Actual salaries will vary based on various factors, such as the candidate’s qualifications, skills, competencies and proficiency for the role. The base salary is one component of GHX’s total compensation package for employees. Other rewards and benefits include: health, vision, and dental insurance, accident and life insurance, 401k matching, paid-time off, and education reimbursement, to name a few. To view more details of our benefits, visit us here: https://www.ghx.com/about/careers/

#LIAK

GHX: It's the way you do business in healthcare
Global Healthcare Exchange (GHX) enables better patient care and billions in savings for the healthcare community by maximizing automation, efficiency and accuracy of business processes.

GHX is a healthcare business and data automation company, empowering healthcare organizations to enable better patient care and maximize industry savings using our world class cloud-based supply chain technology exchange platform, solutions, analytics and services. We bring together healthcare providers and manufacturers and distributors in North America and Europe - who rely on smart, secure healthcare-focused technology and comprehensive data to automate their business processes and make more informed decisions.

It is our passion and vision for a more operationally efficient healthcare supply chain, helping organizations reduce - not shift - the cost of doing business, paving the way to delivering patient care more effectively. Together we take more than a billion dollars out of the cost of delivering healthcare every year. GHX is privately owned, operates in the United States, Canada and Europe, and employs more than 1000 people worldwide. Our corporate headquarters is in Colorado, with additional offices in Europe.

Disclaimer
Global Healthcare Exchange, LLC and its North American subsidiaries (collectively, “GHX”) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. All qualified applicants will receive consideration for employment without regard to any status protected by applicable law. This EEO policy applies to all terms, conditions, and privileges of employment, including hiring, training and development, promotion, transfer, compensation, benefits, educational assistance, termination, layoffs, social and recreational programs, and retirement.


GHX believes that employees should be provided with a working environment which enables each employee to be productive and to work to the best of his or her ability. We do not condone or tolerate an atmosphere of intimidation or harassment based on race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. GHX expects and requires the cooperation of all employees in maintaining a discrimination and harassment-free atmosphere. Improper interference with the ability of GHX’s employees to perform their expected job duties is absolutely not tolerated.

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