Sr. Compliance Specialist (PCI)

Come Build a Better Financial Future for all Canadians

At Neo, we’re building a more rewarding financial experience for all Canadians.  

Life at a rapidly expanding tech startup is demanding, exhilarating, and not for everyone.

From world-class creative minds to brilliant engineers, it's high-performing people that make Neo a workplace with passion and purpose.

Since being founded in 2019, Neo has built incredible traction and is one of the fastest growing fintechs in Canada. 

• LinkedIn’s Top Startup in Canada for 2022 and 2023
• Top-ranked mobile apps and credit cards
• Canada’s top-rated credit card
• Team of 700+ people
• 1M+ customers in 3 years 
• 11K+ retail partners

High Performance at Neo

We recruit, hire, and build our company culture around these attributes:

Teamwork: We trust, respect, encourage, and show up for each other — through good times and hard. We’re on this mission not just for ourselves, but also for the people we work with — and ultimately, for our customers.

Ownership: We all have a stake in Neo’s success — so we go out of our way to do what needs to get done. We hold ourselves accountable to deliver on our commitments — to our customers, to our partners, and to our team. When we fall short, we find a way to do better in the future.

Professional Integrity: We’re asking millions of Canadians to trust us with their hard-earned money — so we hold ourselves (and each other) to the highest standards of integrity.

The Role

Neo Financial is looking for a full-time Senior Compliance Specialist to join our team in Calgary. Our compliance team navigates through a fast-paced environment and knows how to switch gears to adapt to any scenario. We strive to make things better, simpler and stronger. Make your mark by addressing the dynamic and ever changing landscape of risk and compliance, alongside some of Canada’s most successful leaders and tech minds.

What you'll be doing

• Develop and maintain extensive knowledge of federal and provincial compliance laws and regulations applicable to Neo’s business
• Lead the design and implementation of IT controls around change management, data governance, system implementation, role based security, and other tech related functions
• Conduct and maintain up to date risk assessments, identifying mitigating controls to ensure Neo’s residual risks are in line with it’s enterprise risk tolerance
• Facilitate compliance monitoring, risk assessments, analyze and prepare reports for PCI and SOC 2 compliance
• Perform vendor compliance due diligence and help monitor third party risk profiles
• Evaluate business processes and procedures to identify compliance risks and develop improvement plans
• Regularly review and update policies and processes to reflect the latest jurisdictional regulations and emerging compliance best practices
• Execute quarterly and annual audits of Neo’s compliance program, identifying gaps and creating remediation plans to address
• Investigate and respond to compliance risk issues, regulatory inquiries, including preparing required documentation and making recommendations to senior management on how to proceed
• Work with product and engineering teams to embed automated controls into products and internal tools to meet compliance requirements
• Work closely with senior management to develop and maintain a cultural focus on compliance
• Additional ad hoc tasks as required by business needs

Who were looking for

• At least 5+ years of experience in compliance, risk management, or audit roles, preferable with knowledge within financial services
• A strong ability to build relationships as well as establish trust and credibility with your colleagues through excellent verbal, written, and interpersonal communication skills
• Experience working effectively in a team environment where flexibility, collaboration, and adaptability are important
• Possess strong organizational and prioritizing skills
• Have advanced Microsoft Office or G Suite skills 
• Working knowledge of IT processes, IT compliance, IT frameworks, such as: SSAE 16 SOC 2, PCI compliance, NIST, ISO 27001 & OWASP Top Ten.
• Solid understanding of IT systems, applications, networks, and databases
• Prior experience with vendor compliance and vendor management is an asset
• Knowledge and/or experience with relevant legislation and regulation is an asset (i.e. PCI, SOC 2, FINTRAC, FCAC, PIPEDA, OSFI, CDIC; and/or the Ontario Securities Commission)
• PCIP/ISA qualifications is considered an asset 
• CPA/CISA designation is considered an asset

Working at Neo

Joining Neo means betting on yourself and discovering your full potential. As individuals and as a team, we continually challenge ourselves and each other to do our best work. We’re making change happen at a rapid pace — providing endless opportunities to sharpen your skills, expand your knowledge, and find new solutions to complex problems. That means rapid career progression and constant learning opportunities. 

The people who thrive at Neo are resourceful, relentless, and want to win. We hold ourselves to high standards, because we’re on a mission that matters — to transform financial services for the better. If that’s what you’re looking for, read on.

We trust, respect, and show up for each other. That means truthful conversations, frequent feedback, and working with people who push you to be your best. We’re evolving quickly as an organization, we work together in person, and the pace of progress isn’t for everyone. That’s why we’re looking for change-makers who love a challenge — who would rather blaze a trail through uncertainty than travel a well-paved road.

Our team members earn meaningful equity in the company through stock options — so Neo’s growth benefits everyone who helps make it happen. That also means taking on more responsibility than you may have had at your last job. We don’t get hung up on job titles or hierarchy — we’re focused on doing what it takes to accomplish our mission.

Check out these videos from our employees to learn more about Working at Neo.

Apply with Us 

We believe in equal opportunity, and are committed to creating an inclusive climate where everyone can thrive. Customers trust us with their finances, so successful candidates for this position will be required to undergo a security screening, including a criminal records check and a credit check.