Sr. Analyst, Production Operations, Analytics

Are you looking for an opportunity to define your future in the commercial real estate industry based on your own unique skills and experience?

Whether your talents lie in marketing, operations, finance, human resources, management, or something different altogether, you’ll find flexibility and a sense of belonging at Berkadia. We’re committed to a culture that strives for excellence – a place where your contributions are valued, you are empowered to create positive impact, and you can grow your career. Be Your Best Self. Be Berkadia. 

The Senior Analyst - Production Operations, Analytics will support the decision-making process of the Production Leadership team by evaluating metrics and data, performing financial analysis, developing a catalogue of business reports, and running projects from planning to completion. This position will work closely with various teams to optimize processes, improve efficiency, and drive strategic decision-making. 

We Innovate to shape the future of CRE, so in this role you will:

• Collect, analyze, and interpret data related to key Production metrics; 

• Maintain key performance indicators (KPIs) to monitor and evaluate the performance and efficiency of the Production network for Quarterly Business Reviews; 

• Provide information to management via written, oral, and PowerPoint presentations by assembling and summarizing data, presenting findings, performing detailed analysis, and delivering possible recommendations or strategies for change; 

• Perform monthly Power BI dashboard maintenance and fulfill Production requests for new analyses in Power BI; 

• Fulfill ad-hoc Marketing requests for population of external publications and provide bi-yearly production metric summaries at the office, specialty, and lender levels; 

• Analyze Berkadia’s footprint and identify markets and teams for Berkadia to recruit; 

• Research and analyze direct competitors’ Market Share via RCA, as well as the Production industry overall; 

• Assist in new hire onboarding process; 

• Provide ideas, feedback, and direction on Salesforce CRM initiatives by acting as Production stakeholder; 

• Identify opportunities for process improvement, provide actionable insights, make recommendations, and execute through completion;  

• Collaborate with cross-functional teams to provide solutions and support to the Production network; 

• Assist in driving process improvement and policy development initiatives for the Production function; 

• Work on ad-hoc projects and analyses as assigned by Production Leadership. Other duties as assigned. 

We are passionate about your growth, so to achieve success in this role you should have: 

• Previous experience managing multiple simultaneous projects including maintaining project tasks, coordinating work efforts of others, and meeting deadlines with minimal oversight; 

• Advanced experience in Microsoft Office including Outlook, Word, PowerPoint, and Excel; advanced experience in Excel; 

• Strong proficiency in data visualization and modeling via SQL and Power BI; 

• Experience with Salesforce CRM and RCA strongly preferred 

• Strong organizational skills and ability to multitask in a fast-paced environment with competing priorities; 

• Outstanding attention to detail and ability to run QC; 

• Ability to manage both long-term strategic projects and ad-hoc, urgent requests, as needed, while keeping stakeholders informed of potential delays due to conflicting priorities; 

• Can-do, proactive attitude that can mean making suggestions and giving options rather than waiting for answers; 

• Able to communicate clearly both verbally and in writing with all levels of an organization.  
• ​​3+ years of experience in a similar position​ 

We believe People Matter, so we offer benefits that go beyond:

• Monthly paid volunteer hours and donation matching to benefit our communities 
• Employee Resource Groups that help you grow with us
• Fertility and family planning services  
• Up to 12-weeks of fully paid parental leave   
• Mental health care, including free counseling sessions:  
• We'll help you fund your learning journey with generous tuition reimbursement 
• Pet insurance discounts 
• And more! 

Be Your Best Self. Be Berkadia. 

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