Looking to join us but couldn't see a role open for what you want to do? Drop us a speculative application and if-and-when that changes in the future we'll reach back out to you.
We’re on a mission to empower independent businesses across the UK to offer the best deliveries on Earth, saving them time, money and stress, and making their customers the happiest they can be.
With the various surfaces our product and service touches, from merchants, to recipients, drivers, warehouse folks & our internal operations team, you’ll be able to have an impact on a wide range of people, and in areas where there is incredible potential to improve upon the industry status quo and delivery a truly wonderful experience.
As an early team member, this is a unique opportunity for you to help shape what we create, and the way we create it. There’s still so much to do and learn, in every aspect of Packfleet — we’re only just beginning our journey!
What you’ll be doing day to day:
- Building new features in our product that improve the lives of our merchants, recipients, drivers or our internal operations (or all of the above!)
- Chatting with folks in the team about how we should build something, fix an interesting issue, or design a feature, whether they’re an engineer or a designer or operations manager
- Improving our tooling or infrastructure as needed to make it easier for us to debug issues or scale as we have more users
- Sharing your opinions on designs, goals, operational problems, hiring, etc. and giving feedback to others to help us do the best we can
- Chatting with users to gather feedback or help them solve issues they’re having to improve our product for everyone
- Occasionally getting hands-on, going out with drivers to do deliveries or handling packages in the depot, to get an end-to-end understanding of the problems we’re trying to solve
- Getting the opportunity to input into other areas of the business that interest you, whether that’s helping on sales, refining our operations, or anything else
🏡 Logistics
This role is based at our office/depot in Bermondsey, London. We currently work in a hybrid set-up, where we aim to spend at least 2 days/week together in the office and working remotely the rest of the time, keeping us close to the drivers in the team and the physical elements of our business whilst also giving flexibility for remote working.
💌 How to apply
You can apply here in just a few minutes, and if you have any questions or queries you’re welcome also to drop an email to [email protected] as well. We are able to sponsor visas for this role.
💛 Our commitment to diversity
We care deeply about creating a diverse team so we particularly encourage applications from people from different underrepresented demographics and encourage you, regardless of your background and past experience, to apply if the role excites you.
If we want to solve problems for people across the UK (and one day around the world), our team has to represent those we’re solving them for. So we need to attract the best talent and create an environment that supports and includes them.
Requirements
You should apply if:
- You’re excited about what we’re doing! We’re a technology company working in a very traditional industry and that gives us a huge opportunity to build something truly different.
- You’re comfortable getting hands-on in a very early stage startup environment. We’re still a small team and so you’ll be involved in everything.
- You care about the users we are creating products for, being happy to speak to them directly, and love turning designs into beautiful products.
- You are comfortable in the face of ambiguity and are happy to take on problems without a clear definition or solution.
- You are comfortable putting something out there when it’s not-perfectly-polished to gather feedback, whether that’s an MVP of a feature, a draft of a proposal, or your thoughts on a design.
- You care about the team and culture we are building, and understand the importance of giving feedback and supporting others around you.
Benefits
What you’ll get:
- A competitive internally-transparent salary and stock options in Packfleet, with the choice to trade-off salary for additional stock options on signing.
- Experience at an early stage startup, with a team that’s taken companies from zero-to-one before.
- A close knit working environment where everybody is working in the same direction, with regular monthly socials.
- A company & culture that cares about the people within it, with benefits like health insurance, mental health days-off, a learning budget, internally-transparent salaries and 35 days holiday (inc. bank holidays) with top-ups & unpaid holiday if you need more.
- Our Recharge Day on the last Friday of every month: a paid day off, to spend doing something you enjoy with others in the team, rest and recuperate, or a bit of both.
- A budget to spend at our merchants every month, as well as free deliveries through Packfleet, so you can support independent businesses and also get the Packfleet experience first hand.
- The equipment you need to work to your best, including a new MacBook Air or MacBook Pro.
