About Carvana

If you like disrupting the norm and are looking for a company revolutionizing an industry then you will LOVE what Carvana has done for the car buying experience. Buying a car the old fashioned way sucks and we are working hard to make it NOT suck. At Carvana, our customers can hop online to...

• Search and browse our inventory of over 20,000 vehicles that we own and certify.
• Narrow down search results using highly intelligent filtering tools/components.
• View vehicle details, Carfax reports, and 360 rotating studio images for every vehicle.
• Secure financing in minutes using Carvana’s in-house service or their own bank.
• Interact with GUI components to easily customize loan length, down payment, and monthly payment.
• Generate, upload, and eSign all documents online (no ink necessary).
• Schedule front door delivery or pick up at one of our vending machines.
• Trade-in their existing vehicle or just sell it to Carvana (no purchase necessary).

For more information on Carvana and our mission, sneak a peek and learn more about what it’s like to work here from the people that already do. 

THIS IS A 100% ON-SITE POSITION (Monday through Friday

About the team and position

We need to be super approachable and always willing to go above and beyond to help our Carvana family. It could be as simple as connecting their monitor to as complicated as tuning their flux capacitor to precisely 1.21 gigawatts! We expect smart people who are doers with bright ideas, willing to put their game-face on, take on new challenges and juggle many assignments at once.

In return for your hard work, you'll have an opportunity to work at one of the fastest growing and creative technology companies around, as well as help us promote a life-changing product and develop a world-class team every day. 

This position will be responsible for procurement of all hardware and software purchases for Endpoint Operations. Includes monitoring and alerting for all upcoming expirations as well as identifying key requirements and issuers with software license compliance, contract terms, conditions and pricing.

This person will assist in all efforts relative to inputting, processing, monitoring and maintaining inventory of stock levels,  all software licenses and hardware purchases.  They will be responsible for ensuring that all of the necessary data has been collected and is accurate.  They will also assist in establishing a process around these activities for future guidelines which will be published to the staff.  Once established and published, they will assist in ensuring compliance around those guidelines.This position will also assist with process improvement initiatives to improve the quality, timeliness, and performance of the licensing and procurement processes through improved tools/processes, communication, and data analysis.

What you’ll be doing

• Maintaining the full lifecycle license management for all endpoint and user-based software. (purchasing to retirement)
• Reporting on license utilization, cost analysis, and reclamation opportunities.
• Managing the endpoint hardware stock levels throughout  the environment (Corporate and Remote Field Services sites)
• Coordinating the recycling and e-waste management of hardware and software.  
• Managing relationships with multiple vendors
• Developing and maintaining policy and procedures for the software inventory and licensing process. 
• Developing and maintaining a comprehensive inventory to track, assign, and audit software licenses to optimize vendor relations and add value to the business. 
• Tracking renewal dates and ensuring appropriate licensing is maintained.
• Ensuring agency and vendor adhere to all licensing and technical contract requirements. 
• Serving as the main point of contact for internal and external software audits.
• Serving as the software licensing and contracts manager for all internal Carvana teams.
• Serving as an advisor for software licensing and contract initiatives.
• Assisting with process improvement initiatives to improve the quality, timeliness and performance of the licensing and procurement processes through improved tools/processes, communication, and data analysis.
• Deliver exceptional customer service to our internal customers. 
• Responsible for IT equipment which includes asset management, shipping, and inventory.
• Ability to travel between multiple headquarters locations.  
• Other duties as assigned.

What you should have

• High School diploma or equivalent
• Minimum 2-3 years of experience in the technical support field.
• Top-notch customer service experience both in-person and virtually
• Valid and current driver’s license. 
• Excellent time management  & prioritization skills.
• Knowledge of software licensing processes and functions, including IT contract terms and conditions.
• Experience in software license compliance audits.
• Excellent interpersonal, communication, technical writing, and presentation skills. 
• Strong organizational, analytical, problem solving, and decision-making skills. 
• Skilled in organizing, managing, coordinating, and evaluating complex procurement processes.
• Ability to identify opportunities for use of solutions to improve efficiency.
• Ability to work collaboratively in teams and across Carvana
• Licensing knowledge of product use rights for Microsoft, Symantec, Adobe, etc.
• Familiarity with data cleaning, data transformation, and data modeling processes and techniques
• Familiarity with various IT management / governance frameworks such as ITIL, MOF, COBIT, etc.
• Big plus if you have experience with G Suites, Okta, Oomnitza, Confluence,  Jira , and Workspace One
• Ability to blend creativity, problem solving, and technical skills to support end-users
• High level of learning agility, and an aptitude for dealing with a fast paced-work environment
• Be willing to take on new projects even if that means learning something new

What we’ll offer in return

• Full-Time Salary Position with a competitive salary.
• Medical, Dental, and Vision benefits.
• 401K with company match.
• A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more.
• A great wellness program to keep you healthy and happy both physically and mentally.
• Access to opportunities to expand your skill set and share your knowledge with others across the organization.
• A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development.
• A seat in one of the fastest-growing companies in the country.

Other requirements

To be able to do your job at Carvana, there are some basic requirements we want to share with you.

• Must be able to read, write, speak, and understand English.
• Must be able to lift up to 70 pounds independently; majority of lifting from knee to shoulder heights; other lifting required from various levels.
• Must be able to carry and transport up to 70 pounds up to 20 feet.
• Requires excellent visual acuity and manual dexterity.

Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. 

Legal stuff

Hiring is contingent on passing a complete background check.  This role is not eligible for visa sponsorship.

Carvana is an equal employment opportunity employer.  All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law.  Carvana also prohibits harassment of applicants or employees based on any of these protected categories.

Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.