Specialist, Executive Assistant/Program Manager

The National Association of Community Health Centers (NACHC) is the national membership organization for the nation’s federally qualified health centers (also known as FQHCs or Community Health Centers). Health centers are nonprofit, community-directed health clinics that provide access to high-quality, culturally competent, and comprehensive care to people living in medically underserved areas. NACHC strengthens the health center movement through advocacy, training, and technical assistance, clinical and operations support. NACHC is committed to an equitable, diverse, and inclusive workplace.

Primary Responsibilities and Duties 

1)    Administrative Support

•    Administrative Support: Manage and schedule appointments, meetings and travel arrangements for executives, ensuring efficient use of their time.
•    Communication Management: Serve as the primary point of contact between executives and internal/external stakeholders; handle correspondence and inquiries professionally.
•     Meeting Coordination: Organize and prepare materials for meetings, including agendas and presentations. Take minutes or meeting notes. Ensure follow-up on action items.
•    Document Management: Draft, review, and edit reports, proposals, presentations and other documents as needed. Maintain organized electronic and physical filing systems.
•    Project Coordination: Assist in the planning and execution of special projects, tracking deadlines and deliverables.
•  Office Management: Support the smooth operation of the office, including maintaining supplies, equipment, and office policies.
•   Confidentiality: Handle sensitive information with discretion and professionalism.
•   Software knowledge Coordinate and operate virtual meeting platforms (Microsoft Teams, Zoom, Webex, Ring Central).  Operate office wide systems such as Microsoft Office, Paychex and others.

2)    Project Management Support

•     Provide project management support including managing timelines, coordinating documents and project data
•    Timelines: Track internal and external deadlines, provide reminders and alerts as necessary.
•    Organizational communication: Alert C-suite/SVPs to any potential issues, coordinate with all NACHC departments and provide on-going status reports to stakeholders

Professional/Technical Knowledge, Skills & Abilities

•         Demonstrated proficiency with MS Office applications especially Word, Excel, Visio, and PowerPoint.

•         Ability to communicate professionally, concisely, and effectively, both verbally and in writing

•         Demonstrated ability to appropriately handle and manage highly sensitive information and communication.

•         Demonstrated ability to make decisions, establish priorities, and "manage up" in a busy work environment.

•         Demonstrated ability to work effectively both as a team member and independently.

•         Demonstrated ability to work in a culturally diverse environment.

•         Organized and detail oriented; ability to multi-task and reprioritize as necessary.

•         Excellent interpersonal and communication skills (written and verbal).

•         Must be in the office three days per week.

Education/Experience

•         Bachelor's degree preferred

•           3-5+ years of experience providing administrative support to executive-level staff and/or Project Coordination experience.

Salary Range $65,000-75,000