OKX is hiring a

Specialist, Customer Due Diligence Operations - KYB

Sliema, Malta
OKX is revolutionising world systems through our cutting-edge digital asset exchange, Web3 portal and blockchain ecosystems. We are deeply committed to shaping a fairer, more transparent and accessible society through blockchain technology and to date, we have 50+ million users, 3000+ employees and 180+ countries believing in the same vision as us. We are safe and reliable, backed by our Proof of Reserves. As strong supporters of the Arts and Sports, we are proud partners of @McLarenF1 @ManCity @Tribeca.
 
About the Opportunity:
A unique and highly-impactful role at one of the fastest-growing global cryptocurrency exchanges. In this role, you will be working alongside the KYB team and you will be responsible for customer Know Your Business (KYB) cases that have been identified through our onboarding systems for potential money laundering, terrorist financing, Bank Secrecy Act violations and other AML or fraud related. This individual must have prior know-your-business and sanctions compliance experience.
 
What You’ll Be Doing:
  • Complete comprehensive reviews of incoming customer onboarding cases and ensuring that the application of KYB principles are consistent with the Company’s KYB policy and customer risk assessment.
  • Reviewing KYB documents obtained from the customer, utilising our validation tools and reputable sources to verify the AML documentation.
  • Requesting appropriate CDD/EDD documentation from customers to ensure that the AML onboarding process is complete in line with our AML policies and procedures.
  • Follow up on pending CDD/EDD requests ensuring that communication is issued with the relevant SLA's.
  • Investigating possible matches generated by the scanning application that the Company uses to screen customers against sanctions, PEP's and adverse media news and ensuring the appropriate action is taken.
  • Provide information to management in respect of AML/CDD issues arising.
  • Maintain delivery of a high quality service level to customers and other departments ensuring all queries are dealt with in a professional manner and escalating where appropriate.
  • Support the enhancement of our CDD function and maintain procedures
  • Manage specific projects, which may arise from time to time.
Job Requirements:
  • Completion of tertiary higher education such as Higher Diploma, Degree and onwards.
  • You have two or more years’ experience in AML and CDD/EDD review or in a KYB work domain,
  • You are a ‘team player’ who can work well within the function to deliver a quality service.
  • You have excellent communication and writing skills, and are attentive to details.
  • Excellent command of spoken and written English is required.
Perks & Benefits
  • Competitive total compensation package
  • L&D programs and Education subsidy for employees' growth and development
  • Various team building programs and company events
  • Wellness and meal allowances
  • Comprehensive healthcare schemes for employees and dependants
  • More that we love to tell you along the process!
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