Spanish Speaking Customer Service for Automotive Department

Patrique Mercier Recruitment, a leading agency that specializes in connecting multilingual talent with top companies across various sectors, is excited to announce a new opportunity for a Spanish Speaking Customer Service representative in the Automotive Department. This role is perfect for individuals who have a passion for customer service and an interest in the automotive industry. You will be responsible for aiding Spanish-speaking customers, providing them with the support they need regarding automotive products and services. Join us in delivering exceptional service while being part of a dynamic team that values professional growth and customer satisfaction. Let your career take the fast lane with Patrique Mercier Recruitment!

Responsibilities

• Provide top-notch customer support to Spanish-speaking clients regarding automotive inquiries.
• Assist customers through phone calls, emails, and online chats with professionalism and care.
• Handle inquiries related to products, orders, and warranty information.
• Record all customer interactions accurately in the CRM system.
• Identify issues and collaborate with the sales and technical teams to ensure customer needs are met.
• Stay updated on product knowledge and industry trends to better assist customers.
• Contribute to team efforts to enhance overall customer satisfaction.

Requirements

• Fluency in Spanish and proficiency in English (both written and spoken).
• Experience in customer service or a background in the automotive industry is an advantage.
• Strong communication and interpersonal skills.
• Ability to multitask and work efficiently in a dynamic environment.
• Familiarity with customer service software and tools.
• Excellent problem-solving skills and a customer-centric attitude.
• Willingness to embrace new challenges and contribute to a collaborative team atmosphere.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )