Solutions Engineer, Mobile

Come join a winning team! Here at Imprivata, you’ll see a dedicated group of professionals who care about improving healthcare. Our team thrives on collaboration and sharing ideas, whether in a cross-functional meeting or at one of our virtual team-building events.

While we're diverse in our backgrounds and skills, we have much in common. A passion for our mission. A strong sense of integrity. A belief that we're making a positive impact and a commitment to having fun.

We are seeking a Solutions Engineer, Mobile to join our team. This is a remote opportunity based in the United States.

Job Summary

The Solutions Engineer (SE) is part of the Imprivata Solutions Engineering organization and operates as a highly skilled technical resource who is involved in all aspects of the sales cycle. This position covers the eastern US but may assist throughout N America if needed and works directly with Imprivata’s Sales Representatives and Channel Partners to understand prospective and existing customers’ technical and end user workflow requirements for new and add-on sales opportunities. The Solutions Engineer demonstrates the appropriate Imprivata product features and workflows in the form of customized product demonstrations and proof-of-concept (POC) evaluations. The SE also educates customers on Imprivata’s professional and managed services offerings and develops services estimates and statements of work (SOWs), when needed, for services engagements. This position works out of their home office and is expected to travel throughout their assigned region, for multiple days when necessary, to provide the necessary pre-sales technical support to close new opportunities in an efficient and effective manner. 

Duties and Responsibilities

• Conduct pre-meeting discovery interviews with customer stakeholders to understand key technology, business and end user workflow requirements   
• Develop and present appropriate Imprivata solutions and implementation best practices in the form of customized presentations and demonstrations    
• Articulate business value of solution capabilities to C-level as well as technical audiences   
• Develop proposals and key success criteria for proof-of-concept (PoC) evaluations   
• Deliver and manage proof-of-concept (PoC) evaluations   
• Develop estimates, proposals and statements of work for professional and managed services engagements   
• Maintain proficiency with solution as it evolves and compares to competitive landscape   
• In collaboration with assigned Imprivata Sales Representatives, achieve strategic company objectives and territory revenue goals   
• Provide key enablement services to channel partners and assist them in selling and supporting Imprivata’s products and services   
• Provide trade show and demonstration support for marketing events   
• Research, compose, and deliver responses to RFI/RFPs and security questionnaires    
• Transition accounts post sale to Imprivata’s Professional and Managed Services teams   
• Other duties as assigned and required   

Required Qualifications

• B.S. in Computer Science Engineering, or a related technical discipline is desired   
• 5+ years relevant solutions engineering, consulting, or system integration experience with one or more vendors or Value-Added Resellers (VARs) in the healthcare IT industry 
• Excellent verbal and written communication skills are essential   
• Experience staging and delivering technical demonstrations and proof-of-concept evaluations   
• Experience supporting multiple sales/account teams   
• Experience discussing, scoping, and estimating professional and managed services   
• Experience selling within healthcare is strongly desired   
• Ability to work independently and collaboratively in a team environment   
• Residence within an hour’s commute to an airport, servicing major commercial airlines, is highly preferred   
• For positions supporting Imprivata’s Mobile Access and Control solutions, prior experience with the following technologies is highly preferred:   
• Microsoft Windows and MacOS operating systems   
• Hands-on working experience with administration of mobile device management solutions such as VMware Workspace ONE and Microsoft InTune   
• Hands-on on relevant working experience with corporate iOS and/or Android device management   
• Directory services and protocols such as Active Directory, Azure/Entra ID, LDAP, HTTP, SAML and OIDC   
• Enterprise-level cloud and SaaS-based software security technologies    
• Experience with Imprivata Mobile Access Management, formerly GroundControl, strongly desired   

This position offers a total compensation range of $160,000.00 to $199,000.00 (inclusive of base salary and variable compensation, such as bonuses and incentives). In addition, more information about Imprivata’s benefit offerings can be found here. This range represents the high and low end of Imprivata’s compensation range for this position. Actual compensation will vary and may be above or below the range based on various factors, such as a candidate’s location, skills, experience, and qualifications.

At Imprivata, we have a top-notch work environment, developmental opportunities, a competitive total rewards package, and the desire to have fun. If you have the skills and qualifications as we have described above, we want to hear from you!

Imprivata provides equal employment opportunities, regardless of race, religion, age, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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