divdiv style="margin: 0.0pt;"strongspanGENERAL SUMMARY/span/strong/div/divtable cellspacing="0" cellpadding="0"tbodytrtd style="padding-left: 5.4pt;padding-right: 5.4pt;"p style="margin: 3.0pt 0.0pt;text-align: justify;"spanThe /spanspanSolutions Consultant/spanspan is assigned to projects with great complexity and is responsible for the overall success of the project. This position will be the main point of contact for all project related concerns and will own the scope of work, managing onsite resources, and identifying all risks and exposures./spanspan The /spanspanSolutions Consultant /spanspanwill also conduct implementation and integration specialist related accountabilities./span/pp style="margin: 3.0pt 0.0pt;text-align: justify;"span /span/p/td/tr/tbody/tabletable cellspacing="0" cellpadding="0"tbodytrtd style="padding-left: 5.4pt;padding-right: 5.4pt;"p style="margin: 0.0pt;"span/span/p/td/tr/tbody/tablep style="margin: 0.0pt 4.5pt 0.0pt 0.0pt;"span /span/ptable cellspacing="0" cellpadding="0"tbodytrtd style="padding-left: 5.03pt;padding-right: 5.03pt;"p style="margin: 0.0pt 4.5pt 0.0pt 0.0pt;"strongspanPRINCIPAL DUTIES RESPONSIBILITIES/span/strong/p/tdtd style="padding-left: 5.03pt;padding-right: 5.03pt;"/tdtd style="padding-left: 5.03pt;padding-right: 5.03pt;"/td/trtrtd style="padding-left: 5.03pt;padding-right: 5.03pt;"p style="margin: 3.0pt 0.0pt 0.0pt;"spanManag/spanspane/spanspan and direct /spanspanonsite /spanspanteam /spanspanresources/spanspan including the creation of detailed daily schedules for all onsite team members./span/p/tdtd style="padding-left: 5.03pt;padding-right: 5.03pt;"/tdtd style="padding-left: 5.03pt;padding-right: 5.03pt;"/td/trtrtd style="padding-left: 5.03pt;padding-right: 5.03pt;"p style="margin: 0.0pt;"spanCollect/spanspan /spanspanoperational considerations /spanspanfrom /spanspancustomer project m/spanspananagement and /spanspandesign configuration of/spanspan systems to support cu/spanspanstomer requirements. Make/spanspan recommendations to utilize full advantages of /spanspanAgilysys/spanspan product line while maximizing operational efficiencies./span/p/tdtd style="padding-left: 5.03pt;padding-right: 5.03pt;"/tdtd style="padding-left: 5.03pt;padding-right: 5.03pt;"/td/trtrtd style="padding-left: 5.03pt;padding-right: 5.03pt;"p style="margin: 0.0pt;"spanIdentify and manage project scope. /spanspanVerify /spanspanthat project documentation is sufficient, as well as clear and concise to /spanspanguarantee/spanspan that all parties are /spanspanknowledgeable/spanspan /spanspanof/spanspan required project tasks and milestones./span/p/tdtd style="padding-left: 5.03pt;padding-right: 5.03pt;"/tdtd style="padding-left: 5.03pt;padding-right: 5.03pt;"/td/trtrtd style="padding-left: 5.03pt;padding-right: 5.03pt;"p style="margin: 0.0pt;"spanCollaborate with/spanspan /spanspancustomer project m/spanspananagement to /spanspanreduce or eliminate project risks and exposures and to develop/spanspan effective communication plan for escalation process; provide solutions for issues resulting in project scope change./span/p/tdtd style="padding-left: 5.03pt;padding-right: 5.03pt;"/tdtd style="padding-left: 5.03pt;padding-right: 5.03pt;"/td/trtrtd style="padding-left: 5.03pt;padding-right: 5.03pt;"p style="margin: 0.0pt;"spanInstall, configure, and test system configuration /spanspanin order to/spanspan maximize efficiency and provide operational consistency./span/p/tdtd style="padding-left: 5.03pt;padding-right: 5.03pt;"/tdtd style="padding-left: 5.03pt;padding-right: 5.03pt;"/td/trtrtd style="padding-left: 5.03pt;padding-right: 5.03pt;"p style="margin: 0.0pt;"spanManag/spanspane/spanspan the data conversion and reconciliation effort/span/p/tdtd style="padding-left: 5.03pt;padding-right: 5.03pt;"/tdtd style="padding-left: 5.03pt;padding-right: 5.03pt;"/td/trtrtd style="padding-left: 5.03pt;padding-right: 5.03pt;"p style="margin: 0.0pt;"spanDevelop detailed project documentation upon completion of project to ensure that the Customer Care team has all relevant information to handle support for client going forward./span/p/tdtd style="padding-left: 5.03pt;padding-right: 5.03pt;"/tdtd style="padding-left: 5.03pt;padding-right: 5.03pt;"/td/trtrtd style="padding-left: 5.03pt;padding-right: 5.03pt;"p style="margin: 3.0pt 0.0pt;"spanResearch software problems defined by customers and provide diagnosis and resolution./span/p/tdtd style="padding-left: 5.03pt;padding-right: 5.03pt;"/tdtd style="padding-left: 5.03pt;padding-right: 5.03pt;"/td/trtrtd style="padding-left: 5.03pt;padding-right: 5.03pt;"p style="margin: 5.0pt 0.0pt;"spanConfirm/spanspan production /spanspanreadiness, and/spanspan supports problem management and resolution through tactical and strategic technology insertions./span/p/tdtd style="padding-left: 5.03pt;padding-right: 5.03pt;"/tdtd style="padding-left: 5.03pt;padding-right: 5.03pt;"/td/trtrtd style="padding-left: 5.03pt;padding-right: 5.03pt;"p style="margin: 5.0pt 0.0pt;"spanDirect/spanspan /spanspaninternal resources including identified Installation team, along with other internal /spanspanAgilysys/spanspan resources/spanspan,/spanspan as needed/spanspan, to work through project tasks /spanspanand challenges to determine /spanspanand finalize /spanspanappropriate solutions to meet project goals./span/p/tdtd style="padding-left: 5.03pt;padding-right: 5.03pt;"/tdtd style="padding-left: 5.03pt;padding-right: 5.03pt;"/td/trtrtd style="padding-left: 5.03pt;padding-right: 5.03pt;"p style="margin: 5.0pt 0.0pt;"spanDirect/spanspan internal departments to /spanspanrecognize/spanspan installation improvements/spanspan and/spanspan utilize/spanspan product feedback of /spanspanAgilysys/spanspan products/spanspan to/spanspan improve the product/spanspan./span/p/tdtd style="padding-left: 5.03pt;padding-right: 5.03pt;"/tdtd style="padding-left: 5.03pt;padding-right: 5.03pt;"/td/trtrtd style="padding-left: 5.03pt;padding-right: 5.03pt;"p style="margin: 3.0pt 0.0pt;"spanOther duties as assigned. /span/p/tdtd style="padding-left: 5.03pt;padding-right: 5.03pt;"/tdtd style="padding-left: 5.03pt;padding-right: 5.03pt;"/td/tr/tbody/tablep style="margin: 0.0pt;"span /span/pp style="margin: 0.0pt 4.5pt 0.0pt 0.0pt;"strongspanEDUCATIONAL AND TECHNICAL/spanspan /spanspanREQUIREMENTS/span/strong/pp style="margin: 0.0pt 4.5pt 0.0pt 0.0pt;"/ptable cellspacing="0" cellpadding="0"tbodytrtd style="padding-left: 5.4pt;padding-right: 5.4pt;"p style="margin: 0.0pt;"span/span/pul style="margin: 0.0pt;padding-left: 0.0pt;"li style="font-family: serif;font-size: 10.0pt;margin: 0.0pt 0.0pt 0.0pt 8.5pt;padding-left: 9.5pt;"spanBachelor's degree in related field and /or work experience in the hospitality and / or technology field(s)./span/lili style="font-family: serif;font-size: 10.0pt;margin: 0.0pt 0.0pt 0.0pt 8.5pt;padding-left: 9.5pt;"span5 to /spanspan7/spanspan years /spanspanof /spanspanexperience in system implementation/spanspan and/or consulting/spanspan or hospitality operations/spanspan./spanspan /span/lili style="font-family: serif;font-size: 10.0pt;margin: 0.0pt 0.0pt 0.0pt 8.5pt;padding-left: 9.5pt;"spanIndustry experience relating to Inventory Procurement, Property Management Systems, Point of Sale solutions, /spanspanProject Management and//spanspanor Accounting practices./span/lili style="font-family: serif;font-size: 10.0pt;margin: 0.0pt 0.0pt 0.0pt 8.5pt;padding-left: 9.5pt;"spanBe available to travel at least 60% of the year to both domestic and international customer sites with limited advanced notice./span/lili style="font-family: serif;font-size: 10.0pt;margin: 0.0pt 0.0pt 0.0pt 8.5pt;padding-left: 9.5pt;"spanExperience in project implementation cycle related to hospitality and/or IT./span/lili style="font-family: serif;font-size: 10.0pt;margin: 0.0pt 0.0pt 0.0pt 8.5pt;padding-left: 9.5pt;"spanSolid/spanspan understanding of business operations and accounting practices./span/lili style="font-family: serif;font-size: 10.0pt;margin: 0.0pt 0.0pt 0.0pt 8.5pt;padding-left: 9.5pt;"spanDedication to customer service is a must /span/lili style="font-family: serif;font-size: 10.0pt;margin: 0.0pt 0.0pt 0.0pt 8.5pt;padding-left: 9.5pt;"spanOutstanding communication skills/spanspan and /spanspanability/spanspan to communicate in English./span/lili style="font-family: serif;font-size: 10.0pt;margin: 0.0pt 0.0pt 0.0pt 8.5pt;padding-left: 9.5pt;"spanGreat work ethic; will go above and beyond to exceed client expectations./span/lili style="font-family: serif;font-size: 10.0pt;margin: 0.0pt 0.0pt 0.0pt 8.5pt;padding-left: 9.5pt;"spanOutstanding interpersonal skills and great team player./span/lili style="font-family: serif;font-size: 10.0pt;margin: 0.0pt 0.0pt 0.0pt 8.5pt;padding-left: 9.5pt;"spanProven track record in development and execution of training and mentorship programs at all levels of personnel./span/lili style="font-family: serif;font-size: 10.0pt;margin: 0.0pt 0.0pt 0.0pt 8.5pt;padding-left: 9.5pt;"spanMust be able to work independently with a high degree of self-initiative./span/lili style="font-family: serif;font-size: 10.0pt;margin: 0.0pt 0.0pt 0.0pt 8.5pt;padding-left: 9.5pt;"spanExcellent problem-solving abilities./span/lili style="font-family: serif;font-size: 10.0pt;margin: 0.0pt 0.0pt 0.0pt 8.5pt;padding-left: 9.5pt;"spanKnowledge of /spanspanadvanced/spanspan MS Office pr/spanspanoducts including Microsoft PowerPoint and Visio./span/lili style="font-family: serif;font-size: 10.0pt;margin: 0.0pt 0.0pt 0.0pt 8.5pt;padding-left: 9.5pt;"spanAbility to work well under pressure and adapt to changes in project priorities./span/lili style="font-family: serif;font-size: 10.0pt;margin: 0.0pt 0.0pt 0.0pt 8.5pt;padding-left: 9.5pt;"spanMust be able to accommodate a flexible work schedule./span/lili style="font-family: serif;font-size: 10.0pt;margin: 0.0pt 0.0pt 0.0pt 8.5pt;padding-left: 9.5pt;"spanProven leadership skills, with focus on team member growth, customer service excellence and overall project success./span/lili style="font-family: serif;font-size: 10.0pt;margin: 0.0pt 0.0pt 0.0pt 8.5pt;padding-left: 9.5pt;"spanAble to obtain a gaming license/span/li/ulp style="margin: 0.0pt;"span /span/pp style="margin: 0.0pt;"strongspanAdditiona/spanspanl/spanspan desired experience and qualifications:/span/strong/pul style="margin: 0.0pt;padding-left: 0.0pt;"li style="font-family: serif;font-size: 11.0pt;margin: 0.0pt 0.0pt 0.0pt 8.85pt;padding-left: 9.15pt;"spanCertification in training / consulting related field/span/lili style="font-family: serif;font-size: 11.0pt;margin: 0.0pt 0.0pt 0.0pt 8.85pt;padding-left: 9.15pt;"spanKnowledge of database platforms./span/lili style="font-family: serif;font-size: 11.0pt;margin: 0.0pt 0.0pt 0.0pt 8.85pt;padding-left: 9.15pt;"spanScripting/programming experience./span/lili style="font-family: serif;font-size: 11.0pt;margin: 0.0pt 0.0pt 0.0pt 8.85pt;padding-left: 9.15pt;"spanMulti-lingua/spanspanl/span/li/ul/td/tr/tbody/tablestrongspanbr /PHYSICAL DEMANDS AND WORKING CONDITIONS/span/strongp style="margin: 0.0pt;"spanE/spanspanxamples include: /spanspan travel,/spanspan /spanspanvarying /spanspanwork hours (on-call, evenings, weekends,/spanspan holidays,/spanspan /spanspanetc/spanspan)/spanspan, and physical /spanspanrequirement/spanspans such as lifting/spanspan.br /br /strongADDTIONAL REQUIREMENTSbr //strongOther duties as assigned/span/pp style="margin: 0.0pt;"span /span/pdiv style="margin: 0.0pt;"p style="margin: 0.0pt;padding-top: 1.0pt;text-align: justify;"spanThe information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job./spanspan Conditions may require the Company to modify this /spanspanjob description and the Company reserves the right to exercise its discretion to make such changes./span/pp style="margin: 0.0pt;text-align: justify;"span /span/pp style="margin: 0.0pt;text-align: justify;"spanAgilysys/spanspan is an equal opportunity employer. /spanspanAgilysys/spanspan is an equal opportunity employer./spanspan /spanspanIn compliance with all federal and state equal employment opportunity laws, qualified applicants are considered for all positions without regards to race, color, religion, gender, sexual orientation, national origin, marital status, disability, age, military or veteran status, genetic information or any other status protected by law./span/pp style="margin: 0.0pt;text-align: justify;"span /span/pp style="margin: 0.0pt;text-align: center;"spanEEO/AAP Employer/span/pp style="margin: 0.0pt;padding-bottom: 1.0pt;text-align: center;"spanM/F/V/D/span/p/divdivp style="margin: 0.0pt;text-align: center;"spanPage /spanspanspan1/span/spanspan of /spanspan3br //span/p/div
