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For one of our clients, we are looking for a Solutions Architect, remotely from United States.
In this role, you will collaborate with enterprise customers to implement and integrate key solutions into their existing infrastructure. You will assist with software installation, troubleshoot issues, and ensure the customer fully leverages the solution's capabilities. Additionally, you will contribute to product development insights, drive cross-functional improvements, and provide leadership and mentoring to junior team members. This position provides an exciting opportunity to be at the forefront of cutting-edge cybersecurity solutions in a rapidly growing industry.
Accountabilities:
- Partner with the sales team to deliver the best technical solution to customers.
- Lead design workshops and document customer-approved solution designs.
- Act as the primary technical point of contact to efficiently implement solutions and address customer needs.
- Identify and mitigate risks in solution design and customer satisfaction.
- Work with internal teams to propose product improvements and new feature requests.
- Mentor junior team members, sharing knowledge and best practices across the team.
Requirements
- 5-7+ years of experience in customer-facing technical roles within large enterprise IT environments.
- Strong communication skills, with the ability to communicate complex technical concepts to both technical and business stakeholders.
- Proven experience managing complex technical projects and resolving critical customer issues.
- In-depth knowledge of Public-Key Infrastructure (PKI), cryptography, and digital certificates.
- Proficiency with DevOps and automation tools (e.g., Ansible, Bash, Jenkins, Puppet).
- Advanced technical troubleshooting skills and familiarity with containerization platforms (e.g., Kubernetes, Docker).
Benefits
- Remote-first culture: Flexibility to work from anywhere.
- Competitive salary and benefits: Comprehensive medical, dental, and vision coverage for you and your dependents.
- Unlimited time off (US) and generous paid time off globally.
- Paid parental leave and support for work-life balance.
- Wellness initiatives: Wellness allowance, mindfulness app membership, and Wellbeing resources.
- Professional development: Talent development programs, monthly cross-functional meetings, and mentorship opportunities.
- Employee-focused culture: DIVERSITY commitment, Global Volunteer Day, and regular team events.
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