Solutions Architect, LATAM

The Role:

Combining business and security expertise, the Solutions Architect, LATAM role will demonstrate the value of Halcyon’s cyber resilience solution to customers by advising, educating, and redefining the next generation of cybersecurity and recovery. This includes conducting ransomware readiness assessments and aligning customer expectations with the Halcyon cyber resilience solution. The role will align closely with our sales team and require close partnership with other internal teams to ensure customer satisfaction and meaningful product development. The Solutions Architect will actively contribute to quarterly and annual quota objectives by facilitating discussions, coordinating technical demonstrations, and representing Halcyon as the market-leading solution. Our ideal candidate will have practical experience in account and channel management, engineering and product implementation and can offer relevant and actionable recommendations that differentiate Halcyon in the market.

Responsibilities:

• Work with multiple stakeholders across the executive branch (CxO), as well as other relevant stakeholders to demonstrate the value of Halcyon’s solution.

• Advise and educate customers and channel partners on the Halcyon platform and it’s capabilities.

• Assist account and channel management to drive revenue and move opportunities throughout the sales cycle.

• Interface and partner customer success and threat intelligence liaisons to align customer expectations with the Halcyon to ensure service delivery excellence and customer satisfaction.

• Interface and partner with product management and engineering to align customer requests for features and functionality.

• Attain quarterly and annual quota objectives, working in partnership with sales using Halcyon sales operating processes by adding value throughout the entire sales motion with such activities as:

  • Facilitating new discussions by leveraging peer and industry network contacts.

  • Telling the Halcyon story and detailing the value proposition.

  • Performing requirements-analysis and qualification of opportunities.

  • Coordinating and managing demonstrations and POV efforts, including endpoint testing, virtual environment lab configuration, and responding to customer questions.

  • Seamlessly transitioning engagements for delivery to the customer success team.

  • Staying current on industry trends.

  • Maintaining advisory relationships with key stakeholders at customers by providing thought leadership, support, information, and guidance in conjunction with sales teams.

  • Supporting marketing to build Halcyon brand awareness through speaking at corporate sponsored events, writing industry articles and leveraging social media to properly represent Halcyon.

  • Actively pursuing personal development by maintaining and obtaining technical capabilities, soft skills and security specific knowledge through formal education, certification and other avenues.

• Perform additional duties as directed or needed.

Skills and Qualifications:

• Senior Solutions Architect tier: 8+ years in an information security engineering role, preferably as a Channel Engineer, Solutions Architect, advisor or architect.
• Solutions Architect tier: 5+ years in an information security engineering role, preferably as a Channel Engineer, Solutions Architect, advisor, or architect.
• Significant technical capability and experience in modern security platforms.
• Knowledge in some of the following areas: Cloud Security, Endpoint Defense, Modern Malware Lifecycle, Threat Intelligence, Security Operations, Incident response, Endpoint Management, Identity Protection and Computer Forensics.
• Experience in a security focused solution architect, sales engineer or similar role.
• Excellent communication and presentation skills with the ability to present to a variety of external audiences, including being able to interact with senior executives.
• Ability to travel both domestically and internationally up to 40%.
• Prior experience with data consumption capabilities including API’s, scripting, and data exchange formats.
• B.A./M.S. degree or equivalent experience/technical training.
• Business development experience in a consulting and/or services environment.

Preferred Skills and Qualifications:

• Scripting experience in PowerShell, VBScript, Bash and/or Python.
• CISSP, CEH, GIAC GCFA, GCIH, or similar certifications.

Total Rewards:

Halcyon offers the following benefits to eligible employees:

·       Comprehensive healthcare (medical, dental, and vision) with premiums paid in full for employees and dependents.

·       401k plan with a generous employer contribution.

·       Short and long-term disability coverage, basic life and AD&D insurance plans.

·       Medical and dependent care FSA options.

·       Flexible PTO policy.

·       Parental leave.

·       Generous equity offering.

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.​