Solution Expert, Dynamics F&O

b_labs is the transformation and digitization arm of B.TECH, on a mission to change the industry as we know it. We spearhead tech innovation at B.TECH, an organization that has been a cornerstone of the Egyptian retail industry. We are the engine powering B.TECH in achieving its goal of becoming the leading omni-channel platform for consumer electronics and appliances in Egypt. By joining b labs, you will get to benefit from a collaborative startup environment, while also enjoying the stability of working within a company that has achieved strong growth year after year. You will be part of a visionary, customer-focused team with an ambitious mission--to become a trailblazer for digital retail within the Middle East.

Responsibilities

• Analyze business requirements and translate them into technical specifications and solutions within the Microsoft Dynamics F&O framework.
• Design comprehensive end-to-end solutions using Microsoft Dynamics F&O to effectively meet business needs and requirements.
• Lead the implementation process of various Microsoft Dynamics F&O modules, including Finance, Operations, and Supply Chain, ensuring alignment with business processes.
• Configure and customize Microsoft Dynamics F&O to suit specific business requirements and improve operational efficiency.
• Manage project timelines, resources, and deliverables, ensuring successful completion of projects within the defined scope and objectives.
• Coordinate with stakeholders to establish clear project goals, objectives, and deliverables, ensuring all parties are aligned.
• Oversee the migration of data from legacy systems to Microsoft Dynamics F&O, ensuring data integrity and accuracy throughout the process.
• Integrate Microsoft Dynamics F&O with other systems and applications to ensure seamless and efficient data flow across platforms.
• Develop and deliver comprehensive training programs for end-users and administrators to ensure effective use of Microsoft Dynamics F&O.
• Provide ongoing support and troubleshooting for users, addressing any issues or concerns to ensure continuous system functionality.
• Develop and execute detailed test plans to ensure the integrity, quality, and performance of the implemented solutions.
• Identify, analyze, and resolve any issues or bugs within the Microsoft Dynamics F&O system, ensuring optimal performance.
• Create and maintain comprehensive documentation for all configurations, customizations, and business processes within Microsoft Dynamics F&O.
• Generate reports and dashboards to provide insights into system performance and business operations, aiding in decision-making processes.
• Ensure that the Microsoft Dynamics F&O system complies with relevant regulations, standards, and security protocols to protect data and maintain system integrity.
• Implement and maintain robust security measures within Microsoft Dynamics F&O to safeguard sensitive data and ensure compliance with industry standards.
• Stay updated with the latest features, updates, and best practices of Microsoft Dynamics F&O, continuously seeking opportunities for improvement.
• Recommend and implement enhancements to improve system functionality and business processes, leveraging the latest Microsoft Dynamics F&O capabilities.
• Collaborate closely with cross-functional teams, including IT, Finance, Operations, and other business units, to ensure cohesive and effective solutions.
• Communicate effectively with stakeholders to understand their needs, provide updates, and ensure that solutions align with business objectives.
• Liaise with Microsoft and other third-party vendors for support, updates, and enhancements, managing relationships to ensure smooth operations.
• Manage relationships with external consultants and service providers, coordinating efforts to achieve project goals.
• Contribute to the development of IT and business strategies by leveraging the capabilities of Microsoft Dynamics F&O to support business growth and efficiency.
• Identify and capitalize on opportunities to use Microsoft Dynamics F&O to drive business growth, operational efficiency, and strategic advantage.

Requirements

• Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field is required, with an advanced degree considered a plus.
• A minimum of 5 years of experience working with Microsoft Dynamics F&O, demonstrating expertise in implementation, configuration, and customization.
• Proficiency in Microsoft Dynamics F&O modules, including Finance, Operations, and Supply Chain, with a deep understanding of ERP systems and business processes.
• Strong technical skills, including experience with data migration and integration techniques, and knowledge of SQL, Power BI, and other reporting tools.
• Proven experience managing full lifecycle ERP implementations, with strong project management skills to handle timelines, resources, and deliverables.
• Excellent analytical and problem-solving skills, capable of troubleshooting and resolving complex system issues effectively.
• Strong verbal and written communication skills, with the ability to explain technical concepts clearly to non-technical stakeholders.
• Ability to work collaboratively with cross-functional teams, demonstrating strong interpersonal skills and a customer service orientation.
• Experience in developing and delivering comprehensive training programs for end-users and administrators, with the capability to provide ongoing support and maintenance.
• Proficiency in creating and maintaining detailed documentation for system configurations, customizations, and business processes within Microsoft Dynamics F&O.
• Understanding of regulatory requirements and standards related to ERP systems, with experience in implementing security measures to protect data and ensure compliance.
• Commitment to continuous learning, staying updated with the latest features, updates, and best practices of Microsoft Dynamics F&O, and a willingness to pursue relevant certifications and training.
• Experience working with Microsoft and third-party vendors for support, updates, and system enhancements, with the ability to manage relationships with external consultants and service providers.
• Ability to contribute to the development of IT and business strategies, identifying opportunities to leverage Microsoft Dynamics F&O for business growth and operational efficiency.

Benefits

Office environment: When you come to our b_labs office, you'll find creative workspaces, a well-equipped kitchen, and an open design to foster collaboration between teams.

Education budget: We believe the learning journey never ends, therefore you will be entitled to an annual education budget to take part in trainings, courses or onsite conferences of your choice.

Flexibility: You know best whether you want to work from home or in the office. However, if you want to join your teammates onsite, we will subsidize the costs for lunch to foster the b_labs office community

Mobility package: When you are joining the b_labs office, we will subsidize your mobility expenses for public transport.

Equipment: From "Day 1" you will receive all the equipment you need be successful at work. Therefore, you can choose your laptop and get all the tools you need to stay on top of your game.