The UK Customer Operations team in the UK is growing its Price & Promotions capability and we’re looking for a Solution Consultant to join the team. Main responsibilities will be to deliver software implementation projects, through all the phases of a project lifecycle, in the fields of pricing, promotion planning, and management.
A Solution Consultant is expected to master the customer-specific configurations needed to solve customer challenges and equip them with the most optimized system possible. While we have the technological edge to process large retail datasets and deliver large-scale forecasts and optimization, the true value for our retailers is unlocked by giving them guidance to solve specific business cases with our insights.
Your role as a Solution Consultant would be to provide personalized analytical and product related knowledge for new UK customers, to ensure that our platform’s capabilities are utilized. Your experience in process design, analytics, and problem-solving will directly translate into value for our customers.
This is an ideal role for an entrepreneurial-minded individual who wants to contribute to building a success story and play a key role in our future growth. You are self-motivated and willing to take on new challenges. You will join an ambitious team of smart people who are all committed to RELEX’s success.
Join us as a Solution Consultant in our UK office, and this is some of what you’ll be doing:
-
Support the design and specification of integration solutions between the RELEX platform and customers’ existing software ecosystem
-
Configure the Price & Promotions platform for customer-specific needs
-
Optimize forecast & attribution model parameters
-
Implement customer-specific business logic in code (SQL, Go, Python)
-
Run and build analytical queries on large datasets to help customers with custom insights
-
Work closely with the product and engineering team to scope new development work and represent the customer needs
-
Hands-on consulting and product expertise for our new retail customers on campaign evaluation, forecasting, optimization, and automation
We are looking for:
-
Strong proven analytical and problem-solving skills
-
Agile mindset and ability to adjust to a changing environment
-
Capability to interact confidently with customer teams
-
Ability to independently drive progress with a holistic mindset
-
A team player enjoying working with people from different backgrounds
-
Curious about pricing and promotions management systems from business and IT perspectives
-
Ability to map customer requirements and translate those into software configuration
-
Fluent communication skills in English
-
Comfortable with occasional travel across Europe and potentially globally
What we consider as an advantage:
-
M.Sc. or higher in engineering, statistics, or economics
-
Have experience working as an Implementation Specialist, Business Consultant, or similar (preferably in or towards the retail space)
-
Consider yourself structured and analytical
-
Are always service-minded with an ability to solve real and complex problems
-
Ability to gather requirements, carry out process design, training, and user testing support
-
Familiarity with large sets of data and the ability to parse through to find essential information
-
Experience in technical systems, software, or coding (e.g. SAP, Oracle, SQL, Python, VBA)
What we offer you in return:
- At RELEX you have 25 days off per year plus 8 bank holidays. In addition to that you’ll get days off for different occasions (birth of child, first day of school, moving day, etc.)
- RELEX offers a workplace pension scheme with an employer contribution of 6%.
- In addition to that, RELEX offers an enhanced maternity / adoption package of: 12 weeks at 100% pay, 8 weeks at 80% pay and another 8 weeks at 60% pay.
- At RELEX we offer a Employee Assistance Programme (EAP) with different services included
- Within our Healthcare support we have different services: Treatment with Comprehensive Cancer Cover, Full Out-patient, Therapies, Mental Health, Private GP, Employee Assistance, Programme Premier, Dentist and Optician Cashback Plus and Health Assessment
- At RELEX you can expense up to £100 per year (£50 in H1 and £50 in H2) to put towards organized physical sporting activities (e.g. marathons, Tough Mudder, Spartan Race, Ironman Triathlon etc.), or the purchase of personal sporting equipment/activities (e.g. running shoes, home weights, Fitbit devices, gym usage etc.)
- Discounted Gym Membership @ Fitness First
- Cycle to Work Scheme (www.cyclescheme.co.uk)
- You can expense the cost of an annual eye test
- At RELEX we take feedback and your personal development very seriously. For this purpose we have our yearly development discussions where you’ll receive peer and management feedback and as well plan your future at RELEX together with your manager.
- Flexible & remote working: There are many benefits in working remotely at times as sometimes the office is not the best place for certain tasks and working remotely
instead of wasting time in commuter traffic can ease your mind and free up time for your personal life.
- Work from abroad: At RELEX we recognize that sometimes you just need a little flexibility to juggle all your responsibilities so therefore we also offer flexible working practices to help out in this respect.
- Charity Days: To support different causes, RELEX provides us with up to two days off to do charity work.
- Office Dogs: Your furry friend is always welcome in our London office
Interested? Please apply with complete application documents in English, salary requirements and earliest possible start date via the button below.
We value diversity and therefore welcome all applications - regardless of gender, nationality, ethnic and social origin, religion/belief, disability, age, and sexual orientation and identity. Being part of RELEX means being heard, feeling valued, and knowing you can be yourself because you belong. We believe in actions, not words, regarding diverse hiring and employment practices. We take DE&I seriously. We champion and benefit from global diversity. We’re creating and evolving our culture to welcome everyone and value every idea. We’re always ready to welcome new RELEXians to our team. Your enthusiasm and expertise allow us to keep innovating and creating a future of planning for retail and consumer brands. Diversity helps us succeed, so we’re committed to creating an inclusive environment for everyone. If you’re ready to be part of our growth, apply now.
To learn more about RELEX, check out https://www.relexsolutions.com/
If you have questions about the application process, check out our FAQs. If you still have questions, we can help you at [email protected].
