Why We Work at Dun & Bradstreet
Dun & Bradstreet unlocks the power of data through analytics, creating a better tomorrow. Each day, we are finding new ways to strengthen our award-winning culture and accelerate creativity, innovation and growth. Our 6,000+ global team members are passionate about what we do. We are dedicated to helping clients turn uncertainty into confidence, risk into opportunity and potential into prosperity. Bold and diverse thinkers are always welcome. Come join us! Learn more at dnb.com/careers.
The Senior Solutions Consultant function is responsible for driving Dun & Bradstreet solutions that address the unique challenges our customers face and align strategically to their core business and financial objectives to ensure strong economic value results from the partnership.
The Senior Solutions Consultants function starts after case assignment of a qualified sales-initiated opportunity.
Senior Solutions Consultants own the opportunity through the solutioning and value proposal up to pricing where they will hand it back to sales and support the pricing/proposal process. The goal is to: increase revenue; shorten the sales cycle; increase retention rates; increase brand awareness in the industry.
Essential Key Responsibilities
- Act as a trusted solutions advisor to the sales team and their clients, helping to understand the clients core needs/pain points, business, and technical requirements to recommend the most impactful approach leveraging the products in the assigned portfolio
- Drive successful sales engagements and ensure our solutions align seamlessly with the client’s business objectives
- Work on prescriptive ROI models for the customer and where needed, assist senior consultants in gathering client requirements and understanding their business needs
- Develop solution proposals, outlining how our products can address specific challenges and add economic value to the client’s business
- Conduct engaging and persuasive product demonstrations to showcase the capabilities and benefits of our solutions; adapt demonstrations to different audiences and address specific use cases effectively; assist senior consultants on product demonstrations, when needed
- Collaborate with the client to design and execute Proof of Concepts that validate the viability and effectiveness of our solutions in their environment
- Collaborate with sales and client success when necessary to participate in strategic client meetings. This could be regular check ins, periodic business reviews, industry reviews, etc
- When/where necessary, support clients through the integration and implementation phases of our solutions; provide solutions guidance, troubleshooting and best practices to ensure successful deployment; this also includes working closely with all internal teams (Solutions Architecture, Client Success, Data Advisors, etc) to ensure proper transfer of key business objectives to align to long term KPIs and broader success criteria the client is expecting from the partnership
- Effectively navigate the matrix, bringing in the proper experts as needed to support the client proposal (Solutions Architects, Analytic Advisors, Product SME’s, etc)
- Continuously expand expertise in products and solutions, stay up to date with the latest advancements in the markets, industries, and verticals you support; share knowledge with the sales team, product team and other key stakeholders to enhance the collective understanding of our solutions; understand and articulate the differences in competitive solutions
- Be an industry expert; participate in industry events (conferences, trade shows, client events, etc) to support our positions as industry and thought leaders
- Collaborate with the Sales, Product and Marketing teams in: creating sales collateral, solution documentation, and RFP responses; creating a continuous loop of ongoing sales training; working with sales and clients to identify potential opportunities for testimonials, white papers, and/or case studies; working with marketing, sales and clients in executing on the testimonials, white papers, and/or case studies; being the voice of customer for product improvements/feedback
Skills and/or Certifications Needed:
- Minimum of 12 years prior experience in selling new solutions to clients and generating significant revenue growth, proven by a track record in a similar environment
- Experience selling data, technology and services preferred
- Proven experience as a SME, Solution Engineer, Sales Engineer, or similar technical role
- Strong understanding of data architectures, software development principles, cloud computing, API’s, and IT Infrastructure
- Strong presentation and communication skills, with the ability to convey complex technical concepts to non-technical audiences, including Executive level stakeholders. Strong management skills ensuring the opportunity progresses through the sales cycle
- Ability to build strong relationships with clients and internal teams, fostering a collaborative Version: 1 working environment
- Problem solving and analytical mindset capable of identifying and resolving technical challenges effectively
- Familiarity with relevant programming languages, databases, and enterprise software
- Willingness to travel occasionally for client meetings and industry events
Benefits We Offer
· Generous paid time off in your first year, increasing with tenure.
· Up to 16 weeks 100% paid parental leave after one year of employment.
· Paid sick time to care for yourself or family members.
· Education assistance and extensive training resources.
· Do Good Program: Paid volunteer days & donation matching.
· Competitive 401k & Employee Stock Purchase Plan with company matching.
· Health & wellness benefits, including discounted Wellhub membership rates.
· Medical, dental & vision insurance for you, spouse/partner & dependents.
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Equal Employment Opportunity (EEO): Dun & Bradstreet provides equal employment opportunities to applicants and employees without regard to race, color, religion, creed, sex, age, national origin, citizenship status, disability status, sexual orientation, gender identity or expression, pregnancy, genetic information, protected military and veteran status, ancestry, marital status, medical condition (cancer and genetic characteristics) or any other characteristic protected by law. Know Your Rights: Workplace Discrimination is Illegal - The current poster can be found here. Pay transparency nondiscrimination statement/posting - OFCCP's pay transparency policy can be found here. We participate in E-Verify - The current poster can be found here.
Accommodations information for applicants with disabilities: Dun & Bradstreet is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with Dun & Bradstreet, please send an e-mail to [email protected] to let us know the nature of your accommodation request and your contact information.
