Solution Architect - ERP

For this role the focus is on Field Service customers and solutions, including field service mobile devices, optimization and scheduling of services, resource management etc. Applicants must have field service industry experience.

The Solution Architect (Consulting) is responsible for leading the overall business value and delivering an IFS solution fit for the customer. Key to this is gaining buy-in from both the Customer and the IFS teams. The Solution Architect enjoys the challenge of creating and communicating well thought through practical solutions that form the basis for successful implementations/transformations and ultimately lead to highly referenceable customers.

The Solution Architect – is responsible for leading all aspects of the solution, working closely with the IFS implementation team, as well as using their industry and implementation experience to advise and guide the customer project team.

Essential Duties and Accountabilities:

• Bring Manufacturing and Field Service industry expertise to guide customer project implementation
• Apply knowledge and experience in complex, multi-phase projects
• Take the lead in delivering the IFS solution, maintain clear communication on all aspects of the solution with the customer project and management team
• Work closely with the IFS Project Manager to ensure the risks from complex  requirements are minimized
• Coordinate and delegate work within the delivery team
• Work with partners and system integrators in ensuring the IFS experience is consistent regardless of the delivery mechanism
• Be familiar and advise on the successful application of IFS Accelerators
• Maintain the focus on ensuring we deliver value to the customer
• Be involved in the successful delivery of additional consulting services; Select, Success, Safeguarding
• Articulate product direction and the potential value it could bring to our customers

Qualifications

Experienced in complex implementations

• An expert in at least one of the core IFS industries; i.e. Manufacturing,  Field Service
• Advanced communication and presentation skills
• Experienced in leading a team and delivering solutions

The Solution Architect plays a key role in delivering value to our customers.  Great communication skills and a proactive approach to working with the customer and colleagues from IFS and partners are essential.