Solution and Adoption Optimization Consultant F/M

Solution and Adoption Optimization Consultant (F/M)

(Massy - France)

Founded in 2000, Ivalua is a leading global provider of cloud-based procurement solutions.

COMPANY OVERVIEW

At Ivalua we are a global community of exceptional professionals, who believe that digital transformation revolutionizes supply chain sustainability and resiliency to unlock the power of supplier collaboration. We achieve this through our leading cloud-based spend management platform that empowers hundreds of the world's most admired brands to effectively manage all categories of spend and all suppliers to increase profitability, improve ESG (environmental, social, and corporate governance) performance, lower risk, and improve productivity. Driven by our passions and fueled by our shared ambitions, we empower and challenge each other to create meaningful experiences for our colleagues, customers, partners, and communities. 

Learn more at www.ivalua.com. Follow us on LinkedIn and Twitter.

THE OPPORTUNITY

CONTEXT:

Our SOA team is dedicated to optimize our customers' experience with the Ivalua solution and enhance adoption. With 4 team members, the SOA team needs to keep growing to satisfy demanding customers. In this context of fast growth you will help out our customers have the best experience within the Ivalua solution. 

ROLE:

Here at Ivalua, we are currently looking for an SOA Consultant. Reporting to the SOA Manager, you will be involved in interviewing key customer users to understanding any challenges they may be facing while using the Ivalua solution. You will be responsible for building an action plan based on the customers' challenges and provide a path forward for each action captured.

WHAT YOU WILL DO WITH US

• Lead the end-to-end initiative to detect adoption and performance issues, by interviewing customers, and building an action plan to address identified topics
• Report to management on all initiatives by following processes
• Actively working within the Discovery phase by sharing with the Customer or Partner leading practices, demonstrating the product and taking ownership of the action plan.
• Configure the solution on requirements and coordinate the effort with other team members to guarantee initiative milestones are met.
• Oversee and contribute to the Delivery and Action plan and ultimately guarantee successful deployment to Production
• Ensure PMO (Project Management Office) activities

YOUR PROFILE

If you have the below experience and strengths this role could be for you:

Skills and Experience:

• Expertise on Ivalua Buyer Solution, ideally L3 Certified (SRM, S2C…)
• Ability to understand complex functional and technical environments and communicate technical concepts to non-technical people
• Manage client relationships
• Functional and business knowledge of SRM, Supply Chain, and/or Procurement
• Comfortable looking for configuration solutions versus new coding and development
• Familiar working on SQL and other databases, including software configuration
• Exceptional attention to details
• Serve as a mentor to colleagues and project teams
• Fluent in both English and French 

Soft Skills :

• Self-driven
• Results-oriented
• Strong leadership
• Excellent communication skills
• Can demonstrate the ability to adapt to customer and partner restraints
• Good interpersonal skills

WHAT HAPPENS NEXT

If your application fits this specific position’s needs, our skilled Talent team will reach out to schedule an initial screening call. Get one step closer to achieving your goals – apply today! Our Talent team will guide you through every step of the interview process - from preparation to completion. They're here to support you! Our recruitment process is designed to assess your competencies through a series of personalized interviews with internal stakeholders relevant to the role. Interviews will be conducted virtually via video or on-site with face-to-face meetings.

LIFE AT IVALUA

• Hybrid working model (3 days in the office per week)
• We're a team dedicated to pushing the boundaries of product innovation and technology
• Sustainable Growth, Privately Held
• A stable and cash-flow positive Company since 10 years
• Snacks and weekly lunches in the office
• Feel empowered to pursue your goals with improved team collaboration and increased creativity/productivity
• Unlock and unleash your full professional potential with our exceptional training and career development program
• Join a dynamic and international team of top-notch professionals who are experts in their respective fields. Collaborate with like-minded individuals who are deeply passionate and highly motivated about their work. Experience a truly diverse and inclusive work environment where your unique contributions are highly valued
• Regular social events, competitive outings, team running events, and musical activities,
• Comparably recognized Ivalua for the following (https://www.comparably.com/companies/ivalua) :

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United by our values we embrace diversity and equity in the broadest possible sense to create an inclusive workplace. To help our customers make supply chains more efficient, sustainable and resilient, we rely on a global team with a variety of backgrounds, skills and views. We believe in equal opportunity and in diversity as a driver of innovation that cultivates a spirit of inclusiveness, creates a productive and fun place to work, and provides fulfilling career opportunities for all Ivaluans. https://www.linkedin.com/company/ivalua/about/

Experience life at Ivalua - check out our captivating video! Gain insight into our unique company culture and get a glimpse of what it's like to work with us.

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