Operations Analyst - DM /Collections

Join one of the BEST WORKPLACES in Sri Lanka!

SYNERGEN Health is a U.S based company, which pioneers in comprehensive financial solutions that enable healthcare organizations to maximize their revenue. The company provides tech-enabled services, advanced analytics, FinTech payment solutions, machine learning, consulting services and other software solutions. SYNERGEN Health was ranked as one of the 5000 fastest-growing private companies in the US for the seventh consecutive years by Inc. SYNERGEN Health is recognized as one of 70 a best large workplace in Asia by Great Place to Work® in 2021 and 2022 respectively.

As an Operations Analyst (DM / Collections), you will oversee designated tasks related to Denial Management and Collections for assigned clients, ensuring timely resolution of denied claims and efficient reimbursement of receivables. You will collaborate directly with payers, internal teams, and external stakeholders to address denials and optimize collections processes. This role operates under moderate supervision.

What we offer…

• Fast Career progression, leading to different management positions.
• Salary: Negotiable based on the experience in Collections and Denial Management functions
• Profit-Sharing Bi-annual Bonus
• Opportunity to work directly with US clientele.
• Distinctive Work environment and culture
• An Attractive remuneration package on offer includes US Hours Incentive, Meal allowance, Accommodation allowance and round-trip transportation provided for night shift. etc

Prerequisites:

• Previous experience in Collections and Denial Management functions is mandatory.
• Minimum completion of a Diploma or Higher National Diploma (HND) is required.
• Excellent written & oral communication skills.
• A “customer first” attitude and a thirst to learn.
• Excellent knowledge in MS Excel and MS Word
• Ability to handle difficult or unexpected situations in complex operation challenges.
• Ability to work according to the US times and calendar. (Night Shift : 7.30 pm to 4.30 am - Sri Lankan Time)