Software Project Manager

As a member of the Enterprise Project Management Team, the Software Project Manager is responsible for providing project management and oversight to technical teams performing software architecture development activities for Product, Operations, and IT. This includes managing and delivering cloud projects, particularly in AWS, as well as application development and mobile application development projects. Working in a matrixed environment, the Software Project Manager will own and lead a diverse set of technology resources for the duration of the project. The role involves communicating project status to Senior and Executive Technology Leadership and being ultimately responsible for project success.

• Manage multiple cloud projects, particularly in AWS, and oversee application development and mobile application projects.
• Communicate project delivery frameworks and implement standards within the team.
• Plan, schedule, and update project timelines and milestones using project management software.
• Track and communicate project milestones and deliverables to team members and executives.
• Define and disseminate project success criteria throughout the project life cycle.
• Assess project status, report to executive leadership, and manage risks and mitigation strategies.
• Delegate tasks and responsibilities, identify and resolve issues, and manage project dependencies.
• Coordinate with internal teams and vendors to ensure timely completion of dependent tasks.
• Create and maintain project plans, and ensure effective financial forecasting and tracking.
• Interface with other technology and business organizations to align on scope, resources, and preparedness.
• Review and evaluate work to ensure quality, timeliness, and adherence to organizational policies and procedures.

• Work with an exceptional team of software developers, service reliability engineers, product owners, and product managers and IT engineers to deliver mission critical projects.
• Produce dashboards, roadmaps, plans and documentation to support project efforts, communicate status and manage stakeholder expectations
• Run standup, workgroup meetings, identifying action items and addressing blockers to keep projects on track
• Improve process inputs, streamline workflows and project management tools in support EPMO Maturity
• Lead or help with operationalization or commercialization of products on our Empyrean AWS Cloud Infrastructure.

• Experience in project managing and delivering cloud projects or programs, particularly in AWS.
• Experience with application development and mobile application development.
• Well-developed written and verbal communication skills, specifically documentation skills
• Ability to collect varying and potentially conflicting feedback and distill it into meaningful requirements/direction
• Ability to work with people at all levels of the organization and lead discussion to consensus
• Leading infrastructure-related projects such as network upgrades, hardware procurement, core Technology application deployments (such as email upgrades), and deployment and/or facility build-out. 
• Aiding in definition of systems strategy, developing systems requirements, designing and prototyping, testing, training, defining support procedures, and implementing practical business solutions under multiple deadlines. 
• Strong attention to detail and quality-conscious, yet open and flexible to others’ ideas and suggestions
• Strong strategic and analytical skills
• Proficient in the use of development methodologies; e.g. Waterfall, Prince 2
• Proficient in the practice of Scrum and Kanban Agile Framework
• Proficient in the use of Jira and Confluence
• Proven ability to meet deadlines and work effectively in a multi-tasking environment
• Proven ability to work within tight delivery timeframes, meet deadlines and work effectively in a multi-tasking environment 
• Proficient in managing projects using Scrum or Kanban Agile Framework and Waterfall methodologies 

• Tenacious, self-starter who thrives in understanding the details of complex, cross-functional projects and can effectively distill into actionable project plans.
• Superb organizational skills and an analytical view on maximizing productivity, with a focus on value and not getting caught up on process.

• Eager to ask questions and understand business and product objectives
• Inherently curious about how things work and the ability to self-educate when necessary

• Proven experience in project managing and delivering cloud projects or programs, particularly in AWS.
• Experience with application development and mobile application development.
• Bachelor’s degree preferred but not required
• In lieu of Bachelor’s degree, equivalent years of experience in enterprise project management or a related field
• 5-7 years’ experience in project management, with at least 5 years related to cloud projects, particularly in AWS
• 5-7 years’ experience in project management
• 5-7 years’ experience in software project manager
• 5-7 years’ experience in product line operating model
• 5-7 years’ experience in software and product development background
• Prior experience leading multiple strategic, complex projects with successful results (scope, schedule, and budget) simultaneously
• Prior experience in benefit program administration and/or healthcare and knowledge of Health and Welfare benefits and processes preferred
• Or, any equivalent combination of education, experience, and training that provides the required knowledge, skills, and abilities will be considered 
• Familiar with multiple and complex scheduling work streams 
• Understanding of Gartner Bimodal and product-line operating models