Software Engineering Manager

Hi! We’re ContactMonkey. Our mission is to transform the way organizations communicate internally: making work more human. Proudly Toronto based, we have been helping businesses boost growth and productivity through their internal communications all around the world. Today, brands such as Rogers, IKEA and KPMG use our powerful tech stack to create, send, and track HTML email within Outlook or Gmail. 

2023 was a great year at ContactMonkey and 2024 is off to an amazing start. Here’s what we’ve been up to:

• Ranked by the Globe & Mail as one of Canada’s fastest growing companies
• Recognized as part of the 2023 Deloitte Technology Fast 50™ awards program as one of the fastest-growing technology companies based on the highest revenue-growth % for over 4 years
• Recognized in Deloitte Technology Fast 500™ as one of the fastest growing companies in North America
• And finally to cap off the year, we just raised a $55 million Series A financing!

We understand that joining a team is one of the most important decisions you make ❤️, and adding a team member is one of the most important decisions we'll make. Through our process, we want you to get to know us and understand how you approach problems, learn, and what motivates you!

About the job

ContactMonkey is on the lookout for an Engineering Manager that is excited about building teams and collaborating with your amazing colleagues.  You enjoy working in a small but highly successful, fast-paced, agile environment. You thrive when you’re able to come up with creative solutions to solve complex problems and you strive to make a positive impact on every project that you own. We’re open to applicants that live in Ontario for this role.

Your impact

• Managing pods of 3-6 engineers who work with a dedicated Product Manager  and Designer.
• All aspects of growth coaching, skills development and performance management.
• Working directly with the Director of Engineering to establish and refine departmental policies and standards that help us succeed.
• Collaborating with PMs and Designers to guide project delivery.
• Sharing the value of your experience on engineering best practices.
• Helping to turn uncertainty into actionable plans
• Helping with hiring and onboarding of new technical team members.
• Coordinating infrastructure changes with appropriate teams.
• Helping to deliver on our engineering roadmap making sure our application is secure, performant and growing ahead of need.
• This is not a hands-on coding position.  Your energies will be needed at a higher level than that.

About you

• Have at least 5+ years of experience within the Software Development industry.
• Have proven technology team leadership skills. 
• Experience working with backend and frontend web programming frameworks.
• Have experience with people management responsibilities, including performance management, training and development, recruitment efforts, and onboarding/training planning.
• Are equipped with the skills to manage technical initiatives, project planning and prioritization amongst teams' skill sets and project load.
• Are passionate about growth coaching and helping others reach their potential.
• Can effectively communicate and work with stakeholders, both technical and non-technical, including executive levels.
• Are an effective listener with attention to detail, tenacity and the ability to self-manage
• Have well developed problem-solving skills with an investigative mentality, decision-making ability and a capacity for strategic and associative thinking.
• Enjoy participating in discussions and brainstorming sessions for new initiatives and documenting technical requirements.

How you can stand out

• You have successfully built and grown teams of software developers during your career.
• A track record of great teamwork and the ability to work independently and drive projects to completion.
• Have an interest in putting development and management best practices in place.
• Educated to degree level with a proven ability for self-learning and development.
• Interest in the latest trends in UI/U
• Experience with building web applications in Ruby on Rails or VueX web application design.
• Experience with AWS, CircleCI and the use of container strategies in production environments.
• Your experience and technical depth allow you to develop and mentor others as well as build trust and credibility with your team.

What we bring to the table 

🏥 Comprehensive benefits program (health & dental) with $2000 towards mental health services and support

📚 Monthly stipend for personal and professional growth

💰 Stock option plan

🏝 Generous vacation package

🧖 1 personal day to do as you please

☀️ Summer hours in July and August

🌎 Work from anywhere in the world for 6 weeks

💼 Downtown Toronto office for a change of workspace routine

🤝 A supportive team who celebrates successes and tackles challenges together

Our team is reimagining what it means to send and receive valuable communications to an entire workforce. By joining ContactMonkey, rest assured our wickedly smart, high-performing team members will challenge you to learn and grow every day. We value great work and great ideas in everything we do. We're looking for talented people who want to grow their career with us while making an impact with groundbreaking ideas.

Equal Employment Opportunity

Research shows that women-identifying and other marginalized individuals tend to only apply when they meet 100% of the qualifications; if you don't have all the listed qualifications, we encourage you to apply anyway!

ContactMonkey does not discriminate in hiring or terms and conditions of employment because of an individual’s race, ancestry, colour, place of origin, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, family status or marital status, or any other protected category recognized by provincial or federal laws.

Should you require any accommodation, please inform us and we will work with you to meet your accessibility needs. For any accessibility-related assistance, requests for information in accessible alternative formats or to report any accessibility problems, please share in your application.