The Product Development PD Group a part of the Visa Technology Team is responsible for building fullservice Payment Solutions We build leadingedge solutions by combining global payment processing fraud management payment security and reporting systems We aim to drive eCommerce mobileCommerce and Point of Sale POS businesses for our customers
We are looking for bright motivated engineers and technical managers who are excited about building the next generation of Payment products
Job Responsibilities
Build indepth expertise on the 247 systems of MAP that support our merchants
Support issues within SLAs for established issue priorities fix issuesbugs
Collaborate with the development and product team to improve the overall development process
Build and test nextgeneration monitoring tools to reduce meantimetodetect issues
Automate production support activities to enhance efficiency and productivity
Participate in postrelease monitoring and validation Collaborate with the DEV team to ensure no release issues occur in PROD
Create application and infrastructure performance plansmodels for a highly scalable lowlatency highlyavailable and highthroughput payment processing system
Monitor application performance optimize performance bottlenecks and usage to create an application capacity model
Contribute to capacity planning and disaster recovery exercises
Support in triaging and troubleshooting of performance degradation incidents in the production environment
This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.
Basic Qualifications
8+ years of relevant work experience with a Bachelor’s Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD, OR 11+ years of relevant work experience.
Preferred Qualifications
9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD
Bachelors and/or Masters degree in computer science or a related discipline, or equivalent work experience required
8 to 12+ years of hands-on experience in Performance Engineering, Site Reliability Engineering, Tuning, analysis or applications program development.
Hands-on experience in UnixLinux OS environments operating system internals file systems diskstorage and networking protocols System internals
Working knowledge with VMs and Containers
Expert knowledge and strong experience using tools such as LoadrunnerJmeter
Understanding of APM solutions like Appdynamics Dynatrace OPNET etc
Coding Knowledge in programming languages like JavaPython and scripting languages
Should have experience in defining Performance Strategy and reporting performance baselines
Ability to work independently and be a team player
Professional work experience in highly scalable web services
Exposure to containerized microservices architecture and stacks
Understanding of Disaster Recovery methodologies
Experience working with Agile teams
Knowledge of monitoring tools like SplunkKeynoteGraphana
Experience working in pastpaced 247 environments
This role has oncall responsibilities Excellent oral and written communication skills are a must
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
