Software Engineer, Site Reliability Engineering

WHAT IS BOX?

Box is the market leader for Cloud Content Management. Our mission is to power how the world works together. Box is partnering with enterprise organizations to accelerate their digital transformation by creating a single platform for secure content management, collaboration and workflow. We have an amazing opportunity to further establish ourselves as leaders in the space, and we need strong advocates to help us achieve that goal. By joining Box, you will have the unique opportunity to help capture a majority of this developing market and define what content management looks like for the digital enterprise. Today, Box powers 100,000+ businesses, including many top Fortune 500 companies who trust our secure collaboration platform to manage the entire content lifecycle.

WHY BOX NEEDS YOU

• You will be part of the SRE organization, where you will have the unique opportunity to bring your expertise during the exciting phase of Box in bringing AI to content cloud.
• You will enjoy flexing your technical and visionary muscles and get to work with cutting-edge technologies that will define the future of Box. You will have visibility and impact across all of Engineering.

WHAT YOU'LL DO

• You will build software, frameworks, and tools required for reliable operations of Box's services across multiple cloud environments.
• You will manage the stability and operation of several of Box's most critical production applications through application reviews, capacity planning, and performance tuning.
• You will be constantly developing automations / frameworks / tools for better platform reliability/availability.
• You will collaborate with other engineers on the team as well as cross functionally to foster solid engineering principles and represent our engineering values.
• You will participate in various POCs on new projects and frameworks being evaluated for the product/platforms.
• You will improve our observability as both a developer/maintainer of systems/frameworks, and a mentor to our product development teams.
• You will participate in a team on-call rotation.

WHO YOU ARE

• 3+ years of experience coding in higher level languages ( e.g. Python / Go / RUST) 
• You are a developer at heart with a passion to solve hard problems using innovative and data-driven solutions.
• You take an SRE-centric approach to everything you build/manage, ensuring reliability, scalability, availability and security.
• You have experience in designing complex systems / frameworks following NALSD (Non Abstract Large System Design) methodologies.
• You have experience in configuration and maintenance of applications such as web servers, load balancers, databases, storage systems, orchestration and observability platforms.
• You enjoy hands-on troubleshooting in a distributed Linux systems environment and are comfortable in tracing problems through applications, systems and networks.
• You have hands-on experience with modern cloud technologies like GCP, AWS, and K8S.
• You have experience with service observability best practices and tools (e.g., Splunk, ELK, Prometheus, OTEL, SignalFx or the like).
• You have experience learning new software, frameworks and APIs.
• Experience in using industry standard DevOps tools (Terraform, Jenkins, Argo, jsonnett, etc.)
• You are able to inspire other people to work with you, and you enjoy mentoring and coaching more junior engineer.
• Familiarity with either Java/Scala or PHP/JavaScript/NodeJS a bonus

You are in an office based role with the expectation of working from the Redwood City, CA Office a minimum of 2x/week.

Head-over-heels about this role — but not sure you meet all the requirements? Apply anyway! Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Box, we take a big-picture approach to hiring that fosters authenticity, diversity, and inclusion. If you're passionate about this opportunity, chances are, you shine pretty bright.

EQUAL OPPORTUNITY 

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and ‎‎independence of people with disabilities and is committed to giving them the same ‎‎opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience. Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete this form Reasonable accommodations may include scheduling adjustments, document dictation and beyond.

Notice to applicants in Los Angeles: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance.  The Fair Chance Ordinance is provided here. 

Notice to applicants in San Francisco:  Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance.  The Fair Chance Ordinance is provided here. 

For details on how we protect your information when you apply, please see our Personnel Privacy Notice. If you are a California-resident, please read our California Applicant & Candidate Privacy Notice here.