Software Engineer - Partners Platform (SEP 1024)

At Skroutz, our mission is simple: we aim to amaze. From our humble beginnings back in 2005, we believe that happy customers equal happy merchants and it’s our job to understand and anticipate their needs and offer them an unparalleled, doubt-free experience. 

Our vision is clear: we aspire to become the Everyday App, the go-to destination where millions fulfill their online shopping needs. Whether you're looking for a new smartphone, restocking your pantry with essentials, seeking the perfect outfit for an upcoming event, or simply hunting for that collectible gaming console, Skroutz is your trusted partner for seamless shopping experiences.

And our ambitions extend far beyond Greece's borders. We're on a trajectory to become one of Europe's fastest-growing Marketplaces, with exciting expansions already underway in Cyprus and the Balkans. Our commitment to customer satisfaction remains paramount, guiding every decision we make.

To achieve our vision, we seek individuals who share our passion for e-commerce and technology. If you're driven by the desire to create extraordinary shopping moments for our users, as well as help sellers all around the world grow their businesses, then we want you on our team.

Join us at Skroutz and be part of a journey that's reshaping the way we shop online. Together, let's turn everyday moments into remarkable experiences.

Ready for the challenge?

#AimToAmaze

Our engineering values

• Know your Tech. Develop and master your craft, sharpen your tools. Be proud of your work
• Release early & Iterate. Deliver prototypes and start gathering important feedback early on. Use that feedback to guide you. Don't be afraid to compromise, make sure to come back & tidy things up
• Be a team player. Offer your help, listen and seek to understand. Step up & take initiatives
• Don't over anything. Don't over-engineer, over-analyze, over-regulate, you get it
• Enjoy your work. Celebrate success

Technologies we use

Our main stack is Ruby for the backend - using the Ruby on Rails framework - with Javascript (ES6) and React/Redux for the frontend. Our main storage is a MariaDB cluster. We heavily use Elasticsearch, Kafka, MongoDB, Redis and Memcached. We use Github actions for our CI and various tools like Sentry, NewRelic and Grafana for monitoring. Generally we try to pick the best tool we know or we can find that serves our needs.

How will you contribute to Skroutz vision

We are looking for a Software Engineer with a solid technical background and a “get-things-done” attitude to help with the engineering support needs in our Partners Platform division.

The Partners Platform division is responsible for offering a state-of-the-art platform for merchants to grow their business. We are building the right services, products, and processes to drive our merchants towards a continuous growth trajectory. Our efforts to address this great challenge are focused on two main sectors, growing the Merchants’ Gross Merchandise Value and facilitating their day-to-day operations.
The Partners Platform Engineering teams work closely with multiple other teams such as Operations, Partners Support, Marketplace and other engineering teams to ensure an excellent experience and growth opportunities for our sellers.

What you will be doing

• Write Ruby scripts to manipulate multiple records for exceptional cases that cannot be handled by existing support tools. Run them in production
• Introduce automations via scheduled rake tasks, callbacks, etc for issues that were previously handled manually by Operations and Partners Support
• Debug problematic flows, reported by users. Fix or report them to other engineering teams
• Handle integration issues with 3rd party service providers such as Salesforce, Zendesk, etc.
• Review and provide feedback on procedures in coordination with the rest of Partners Platform Engineering teams

Requirements

• At least (2) year of working experience as a Software/Support Engineer in a professional setting
• A solid CS background
• Good analytical and problem-solving skills
• Good communication skills and team spirit
• Proficiency in Greek: the role involves regular interactions with Greek-speaking stakeholders, and a strong command of the Greek language is essential to ensure effective communication

We will appreciate if you have

• Knowledge of Ruby/Ruby on Rails is a huge plus
• Strong knowledge of database systems (relational, document-based, etc)
• Familiarity with software development lifecycle
• Familiarity with OOP principles

Benefits

What’s it like to work at Skroutz?

• A great opportunity to contribute to the evolution of Skroutz towards becoming one of Europe’s fastest growing Marketplaces
• Thrive in an environment that champions ambitious goals, empowers autonomy, fosters mentoring, and unlocks exciting opportunities for both personal and business growth
• Competitive full-time salary
• Ongoing training and development
• Access to books, online courses, and relevant resources
• Top of the Line tools and equipment
• Private Medical Plan
• Hybrid Working
• Free gym membership at Golden Gym in Athens, plus OAKA cross training & running courses, Padel and online yoga
• For all New Skroutz Fathers we offer 30 working days paternity leave (1,5 months in total)
• Monthly childcare allowance for all Skroutz Parents
• Free Skroutz Plus subscription

As part of our dedication to the diversity of our workforce, Skroutz is committed to Equal Employment Opportunity without regard to race, color, national origin, ethnicity, gender, disability, sexual orientation or religion.

Disclaimer:

Skroutz collects and processes personal data in accordance with the EU General Data Protection Regulation (GDPR). We are bound to use the information provided within your job application for recruitment purposes only and not to share these with any unauthorized third parties. Please read our Recruitment Privacy Policy here.