Software Engineer, Availability Improvement

Who we are

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

Our team is at the forefront of driving impactful changes that directly benefit Stripe's customers. We have a clear mission to enhance the efficiency of Stripe's platforms, while ensuring that performance, latency, and reliability remain top-notch. We're looking for passionate individuals who want to be part of this important work. As a team, we constantly measure the availability of Stripe's APIs and services, and provide actionable insights to make them even better. Additionally, we're responsible for managing Stripe's incident response tools, with the goal of swiftly mitigating any issues that may arise. Join us in making a real difference in the lives of Stripe's customers.

What you’ll do

We are on the hunt for a seasoned technical leader who can help us construct cutting-edge systems that will enable Stripe to build world-class solutions. As a Senior Engineer on our team, you'll collaborate closely with engineering managers, senior engineers, and cross-functional partners to design the foundational architecture of our products. But that's not all - you'll also get your hands dirty by building critical systems yourself, and be directly accountable for delivering major technical initiatives at scale. This is a high-impact role with significant responsibility, and we're looking for someone who's ready to rise to the challenge and help us shape the future of Stripe.

Responsibilities

• Directly responsible for identifying and building the right technical foundations needed for improving availability of Stripe APIs.
• Identify, scope, and lead large technical projects, laying the groundwork for early-stage products to iteratively evolve and scale, and taming complexity and shoring up reliability of existing systems
• Advise Stripe leadership on key technology and product roadmap considerations
• Align our technical decisions with Stripe’s broad strategic initiatives, while also advocating for needs specific to emerging new businesses
• Develop and execute against both short- and long-term roadmaps. Make effective tradeoffs that consider business priorities, user experience, and a sustainable technical foundation
• Teach and mentor both individual contributors and managers to become the next generation of leaders at Stripe. As a senior member on a new team, you will be looked to for guidance.

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 5+ years of professional hands-on software development experience. 
• In depth experience with commonly used data structure and algorithms, and the ability to write highly optimized algorithms 
• Hands-on experience designing and building large scale distributed systems 
• Strong collaboration skills, can work cross-team and cross-organization to deliver integrated reliability solutions
• Customer obsessed, with the ability to articulate and represent customer experience in various forums to drive the right outcome 
• BS or MS in Computer Science or equivalent field
• Thrives in ambiguity, with  a high level of autonomy and responsibility.

Preferred qualifications

• Genuine interest and/or experience in debugging and troubleshooting complex distributed systems problems
• Familiarity with the common patterns and practices for building reliable software
• You prefer simple solutions and designs over complex ones, and have a good intuition for what will last and scale
• You enjoy working with a diverse group of people with different areas of expertise. Engineering works closely with a variety of teams: Sales and Support to better understand our customers’ needs, Legal and Accounting to understand how global policies influence our money-movement infrastructure, etc.