Hightouch’s mission is to empower everyone to take action on their data. Through our Reverse ETL platform, business and data users can seamlessly sync data from where it resides, such as warehouses and databases, to where it is needed, including operational systems and SaaS tools. Traditionally, acting on data has required engineering time and bandwidth, and left most business users stuck with charts and reports that are unable to take automated action on their data. With Hightouch, every business user, without writing any code, can activate data to streamline critical processes, improve marketing performance, and scale operations.
Our team operates with a focus on making a meaningful impact for our customers. We believe in approaching challenges with a first principles thinking mindset, moving quickly and embracing our value of efficient execution, and treating each other with compassion and kindness. We look for team members that are strong communicators, have a growth mindset, and are motivated and persistent in achieving our goals.
Hundreds of companies use Hightouch, including Spotify, Ramp, Grammarly, NBA, Plaid, and Betterment. We’re based in San Francisco, are remote-friendly, and backed by leading investors such as Amplify Partners, ICONIQ Growth, Bain Capital Ventures, Y-Combinator, and Afore Capital.
From our core reverse ETL product to our no-code customer data platform, Hightouch's mission has always been to provide business teams with the tools to access and activate their customer data. The emergence of AI and large language models has introduced a new way for users to comprehend, analyze, and leverage their data.
The process of building audiences and experiments, which was previously hindered by the need to understand complex data schemas and query languages, can now be simplified to attributes and goals. Additionally, one-to-one personalization, previously unfeasible due to the large customer scale, is now possible through the scaled generation of content.
As a founding engineer on the AI R&D team, you will work closely with our CTO to drive the technical strategy around implementing AI across Hightouch’s product suite. On a given day, you can expect to be:
We're seeking talented, intellectually curious, and motivated individuals interested in exploring the forefront of AI. While no prior experience with LLMs and AI is required, strong technical skills, particularly in backend architecture, and product intuition are essential for understanding and executing these projects from start to finish.
This is a senior role, but we focus on impact and potential for growth more than years of experience. The salary range for this position is $180,000 - $260,000 USD per year, which is location independent in accordance with our remote-first policy. We also offer meaningful equity compensation in the form of ISO options, and offer early exercise and a 10 year post-termination exercise window.
Our interview process focuses on evaluating fit for the most important dimensions of the role: product sense, ability to architect backend systems, and alignment with Hightouch’s values. Notably, we don’t do any programming interviews as we believe they are low signal to noise and aren’t a good evaluation mechanism.
