Description
The Private Cloud (PVC) Engineering team in the Rackspace Technology is looking for talented full stack developers with passion for modern web development standards.
As a developer in our team, the Full Stack Software Engineer uses initiative and standard programming practices to ensure the stability and security of Rackspace’s automated solutions. Provides a high level of technical support through the ownership of complex automations that enable Rackspace to better serve our internal and external customers. Applies creative problem-solving techniques to identify the source of problems, while at the same time keeping these customers aware of every step along the way. Responsible for adhering to company security policies and procedures and any other relevant policies and standards as directed.
Career Level Summary
Requires in-depth conceptual and practical knowledge in own job discipline and basic knowledge of related job disciplines
Solves complex problems
Works independently, receives minimal guidance
May lead projects or project steps within a broader project or may have accountability for on-going activities or objectives
Efficiently implements or leads the implementation of complex solutions with minimal technical debt.
Willing and able to be cross collaborative with colleagues across Business Units
Acts as a mentor for junior level developers
A thought leader across the team and stakeholders, presents ideas, solutions, innovations paving path to new developments and minimizing technical debts in respective forums and events inside the company
Experience/Education
§ Bachelor’s degree in Computer Science or related technology field is required.
§ At the manager’s discretion, additional relevant experience may substitute for the degree requirement.
§ 7 - 10 years of technical engineering and automation experience
§ A minimum of 5+ years of automation engineering experience with server deployment, diagnostics, and remediations
§ Solid software engineering fundamentals gained through training, course work or relevant experience.
Key Responsibilities
Lead the development and implementation of system enhancements that will improve the capabilities, performance, and reliability of automations
Define, design, and implement automated solutions
Review, test, debug, and comment on task deliverables
Contribute to architectural design for product and solution development and enhancements
Build and support automations for deployment, diagnostics, and remediations run on customer devices including bulk and on demand solutions for end-user use
Create and oversee testing plans and test against and document automation scripts and programs
Document feature requests and bug reports
Design and develop automation scripts and programs in support of Rackspace and its customers
Create a series of automated actions that will allow for faster deployments and service restoration for internal systems and tools
Develop against current versions of the platforms supported by Rackspace
Contribute and develop new and alternate ideas, approaches, and designs to evolve own feature area or to solve problems encountered in own feature area
Focus on a specific feature area or component
Influences functionalities that make broad contribution to our product and service offerings
Provide operational application support
Work within team to ensure projects and goals are being communicated and to reduce duplication of efforts
Collaborate and share knowledge with other Engineers and Administrators on the support floor
Expertise/Knowledge
Proven capability of administering Server Operating Systems within a Managed Services environment:
Windows: Microsoft Windows based Server Technologies
Demonstrable understanding of services and protocols commonly used in hosted environments: web servers, database servers, mail servers, name servers
Network fundamentals – diagnostics and troubleshooting in the following areas: DNS, SMTP, and TCP/IP
Strong development competency across the following languages:
Windows: PowerShell, Python
Extensive knowledge and experience working across the following software development tools and practices:
Docker and its use in a production environment
Various VCS (GitHub, Git, etc.)
Developing API services
Ansible, Terraform etc.
CI/CD pipelines (Jenkins, Travis, etc.) and version control systems such as Git
Agile methodologies
Demonstrates expertise across the above dimensions, borne out of experience working in similar roles; is able to correlate own skills and knowledge with industry best-practice
Critical Competencies
Systems Thinking: Takes a whole systems approach to analyze issues and implements holistic solutions by ensuring that linkages between structure, people, process and technology are made
Idea Creation: Adaptive to design brand new solutions as well expand existing offerings to meet market needs
Passionate about technology and has a desire to constantly expand technical knowledge
Ability to resolve a wide range of issues in imaginative as well as practical ways
Detail-oriented in documenting information and practice good follow through techniques
Able to handle multiple tasks and prioritize work under pressure
Demonstrate sound problem-solving skills coupled with a desire to take on responsibility
Strong written and verbal communication skills, both highly technical and non-technical
Ability to make appropriate decisions considering the relative costs and benefits of potential actions
Certifications
Preferred but not mandatory.
Microsoft Certification for Windows specialization (E.g.: MCSA/ MCSE, Fundamentals, Associate, Expert)
RHCE for Linux specialization
