Software Data Engineer

Overview: The Software Data Engineer is responsible for contributing to data analytics, data operations, and software product development across the organization. They will support existing data operations such as data refresh ETL, data structure development, and troubleshooting of data issues. They will contribute to development of new products using data centric DevOps concepts and approaches to inform requirements and creation of APIs to support software development.  They will typically work within a single family of products and gain experience working with and engineering solutions involving a variety of data types. This position requires some independent work, sharing information and assisting others with work requests. 

Duties and Responsibilities: 

• Take a collaborative role with the application support team to triage production problems, determine faults and provide fixes in a timely fashion, particularly with high priority items; 
• Work with the software engineering team to test and validate application upgrades; 
• Work with the infrastructure engineering team to test and validate system patches and production availability; 
• Work with Command Center to initiate, manage, and remediate production incidents; 
• Liaise with Operations, Networks and Database teams to resolve application issues; 
• Update documentation to cover department level processes and procedures; 
• Research customer data related questions and provide mapping between requirements and data points. This person will be responsible for customer data releases which includes working with customers, data packaging, validation, and documentation; 
• Able to compare, contrast, and validate work with keen attention to detail;   
• Develop predictive and other classification methods thorough understanding of healthcare specific data sets such as CMS LDS files, 837 and 835 EDI specifications; 
• Develop APIs to allow for interaction with data sets from customer facing tools; 
• Perform data updates on a routine basis to keep product data sets current; 
• Work and communicate in a cross-functional geographically dispersed team environment comprised of software engineers and product managers; and 
• Ensure compliance to company procedures when making changes and implementing code.   
• Maintain compliance with ComplexCare Solutions policies, procedures and mission statement; 
• Adhere to all confidentiality and HIPAA requirements as outlined within ComplexCare Solutions Operating Policies and Procedures in all ways and at all times with respect to any aspect of the data handled or services rendered in the undertaking of the position; and 
• Fulfill those responsibilities and/or duties that may be reasonably provided by ComplexCare Solutions for the purpose of achieving operational and financial success of the Employer. 

Job Requirements: 

• Minimum two (2) years related experience required; healthcare industry experience preferred; 
• Strong knowledge of healthcare data formats such as CMS LDS files and/or X12/EDI claims processing (specifically 837I/837P); 
• Demonstrates a growth mind-set, seeks feedback often and is effective in continuous personal and professional development; 
• Basic understanding of Healthcare data; 
• Strong working knowledge of Centers for Medicare & Medicaid Services (CMS) data; 
• Basic understanding to develop SQL queries for data analysis; 
• Basic understanding of Python or other programming languages; 
• Basic understanding of Commercial Cloud (AWS, Azure, etc.) database tools; 
• Ability to learn quickly and independently; 
• Basic understanding of DevOps; 
• Experience with HIPPA and PHI; 
• Ability to effectively communicate with internal and external customers; 
• Excellent verbal and written communication skills; 
• Excellent computer proficiency (MS Office – Word, Excel and Outlook); 
• Must be able to work under pressure and meet deadlines; 
• Ability to work independently and to carry out tasks to completion following standard accepted practices; 
• Experience working with datasets of varying complexity and form; and 
• Experience with test driven development methodologies. 

Education: 

• Bachelor’s degree in Computer Science, Software Engineering, or Information Technology. 

Physical Demands and Work Environment: 

• Sedentary work (i.e., sitting for long periods of time); 
• Exerting up to 10 pounds of force occasionally and/or negligible amount of force;  
• Frequently or constantly to lift, carry push, pull or otherwise move objects and repetitive motions; 
• Subject to inside environmental conditions; and 
• Some travel (less than 10%) may be required for this position, primarily for training and collaboration purposes.