Fetch Rewards is hiring a

Social Media Marketing Manager

New York, United States

What we’re building and why we’re building it. 

There’s a reason Fetch is ranked top 10 in Shopping in the App Store. Every day, millions of people earn Fetch Points buying brands they love. From the grocery aisle to the drive-through, Fetch makes saving money fun. We’re more than just a build-first tech unicorn. We’re a revolutionary shopping platform where brands and consumers come together for a loyalty-driving, points-exploding, money-saving party.

Join a fast-growing, founder-led technology company that’s still only in its early innings. Ranked one of America’s Best Startup Employers by Forbes two years in a row, Fetch is building a people-first culture rooted in trust and accountability. How do we do it? By empowering employees to think big, challenge ideas, and find new ways to bring the fun to Fetch. So what are you waiting for? Apply to join our rocketship today!

Fetch is an equal employment opportunity employer.

About the role: 

We are seeking a highly motivated and experienced social media marketer to join our team as a Social Media Marketing Manager. This instrumental role on the growth team requires a creative, community-centric person who is able to drive the creation of memorable content and nurture positive community interactions on multiple platforms, while maintaining a clear path to achieving our business goals. This role has no hybrid or in office mandates, however, we are seeking candidates local to our Boston, New York, Madison, or Chicago offices for as needed on site work. 

Scope of responsibilities: 

Content Development:

  • Help manage a content calendar from planning and ideation through to publishing content that aligns with marketing initiatives, new product rollouts and social goals.
  • Concept and create social-first shareable content that reflects our voice and tone, sparks conversations, and captivates our audience across platforms.
  • Collaborate with internal creative teams to produce high-quality, engaging content that resonates with target audiences.
  • Manage social sweepstakes strategy, working closely with internal legal teams in rules management and winner notifications and prizes.

Community Nurturing:

  • Engage with our social communities using on-brand dialogue to cultivate brand love and address any customer support concerns.
  • Initiate and maintain meaningful conversations within the social communities on both owned content, and earned content via social listening.
  • Identify and execute opportunities to surprise and delight our audience within the social ecosystem.

Reporting:

  • Own reporting for social media platforms, pulling insights and actionable next steps from the data to guide social strategy. 
  • Share wins and opportunities in various meetings to show the power of social in reaching Fetch’s and our partners goals.

Cross-Collaboration:

  • Foster a culture of collaboration by working hand-in-hand with cross-functional teams to amplify our brand presence.
  • Drive cross-functional initiatives to maximize social media impact.

Skills we believe you’ll need for this position: 

  • 3+ years of direct proven experience in a social media role with both a creative and community portfolio.
  • Naturally creative with a refined ability to identify and nurture compelling visual stories.
  • Comfortable taking risks, pushing ideas, and pivoting with urgency when needed.
  • In-depth knowledge of social media platforms, trends, analytics, and best practices.
  • Strong understanding of content development and storytelling for various digital channels.
  • Excellent communication skills, both written and verbal, with the ability to convey ideas effectively.
  • Proficiency in using social media management tools and analytics platforms.

Compensation: 

At Fetch, we offer competitive compensation packages to the exceptional folks we hire. The base salary range for this position is $55,000-$65,000. We also offer all employees equity in Fetch, so that everyone can benefit from Fetch’s growth.

At Fetch, we'll give you the tools to feel healthy, happy and secure through:

  • Equity for everyone
  • 401k Match: Dollar-for-dollar match up to 4%.
  • Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
  • Continuing Education: Fetch provides ten thousand per year in education reimbursement.
  • Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
  • Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, including Juneteenth and Indigenous People’s Day, as well as our year-end week-long break. 
  • Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule. 
  • Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
  • Hybrid Work Environment: Collaborate with your team in one of our stunning offices in Madison, Birmingham, or Chicago. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home.

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