Social Media Manager

Come Build a Better Financial Future for all Canadians 

At Neo, we’re building a more rewarding financial experience for all Canadians.  

Life at a rapidly expanding tech startup is demanding, exhilarating, and not for everyone.

From world-class creative minds to brilliant engineers, it's high-performing people that make Neo a workplace with passion and purpose.

Since being founded in 2019, Neo has built incredible traction and is one of the fastest growing fintechs in Canada. 

• LinkedIn’s Top Startup in Canada for 2022 and 2023
• Top-ranked mobile apps and credit cards
• Canada’s top-rated credit card
• Team of 700+ people
• 1M+ customers in 3 years 
• 11K+ retail partners

High Performance at Neo

We recruit, hire, and build our company culture around these attributes:

Teamwork: We trust, respect, encourage, and show up for each other — through good times and hard. We’re on this mission not just for ourselves, but also for the people we work with — and ultimately, for our customers.

Ownership: We all have a stake in Neo’s success — so we go out of our way to do what needs to get done. We hold ourselves accountable to deliver on our commitments — to our customers, to our partners, and to our team. When we fall short, we find a way to do better in the future.

Professional Integrity: We’re asking millions of Canadians to trust us with their hard-earned money — so we hold ourselves (and each other) to the highest standards of integrity.

The role

Neo is looking for an experienced and customer-driven Social Media Manager to join our Marketing team at our Calgary, AB headquarters. As our Social Media Manager, you’ll bring exceptional communication, organizational, and project management skills along with experience. In this role, you’ll work closely with the team to bring projects from ideation to completion and iterate from there. You’ll have an eye for marketing and can lead both social and influencer marketing strategies. We’re looking for a team player who’s eager to work alongside some of Canada’s most talented marketers, creative designers, photographers, writers, and film/video professionals.

What you’ll be doing

• Scale the operations and impact of our social media accounts across all platforms and verticals.
• Develop strategies for growing our social communities and increasing engagement within those communities as they grow, including a mix of paid and unpaid tactics.
• Drive and maintain influencer relations to assist in building brand awareness, revenue and further our brand mission.
• Develop a comprehensive social listening and outbound engagement strategy.
• Lead in researching and proposing content related to the newest trends and opportunities, to drive social media initiatives.
• Conceptualize and create content for multiple platforms.
• Engrain best practices, stay current, understand trends, and drive the social and influence marketing strategies to grow our presence online.
• Lead social media community engagement.
• Provide actionable insights on trends, innovations, and competitive landscape for engagement metric tracking.

Who we are looking for

• You have a minimum of 5 years experience in a similar role with experience working with a multitude of established brands.
• You have a degree in Marketing, Communications, Public Relations or a related field.
• You’re a strong and demonstrated understanding of social media and content creation.
• You’re a quick-witted, creative thinker with an understanding of the latest social media trends. 
• You bring a strong understanding of influencer relations & programs.
• You have outstanding written communication skills and a keen eye for detail.

Working at Neo

Joining Neo means betting on yourself and discovering your full potential. As individuals and as a team, we continually challenge ourselves and each other to do our best work. We’re making change happen at a rapid pace — providing endless opportunities to sharpen your skills, expand your knowledge, and find new solutions to complex problems. That means rapid career progression and constant learning opportunities. 

The people who thrive at Neo are resourceful, relentless, and want to win. We hold ourselves to high standards, because we’re on a mission that matters — to transform financial services for the better. If that’s what you’re looking for, read on.

We trust, respect, and show up for each other. That means truthful conversations, frequent feedback, and working with people who push you to be your best. We’re evolving quickly as an organization, we work together in person, and the pace of progress isn’t for everyone. That’s why we’re looking for change-makers who love a challenge — who would rather blaze a trail through uncertainty than travel a well-paved road.

Our team members earn meaningful equity in the company through stock options — so Neo’s growth benefits everyone who helps make it happen. That also means taking on more responsibility than you may have had at your last job. We don’t get hung up on job titles or hierarchy — we’re focused on doing what it takes to accomplish our mission.

Check out these videos from our employees to learn more about Working at Neo.

Apply with Us 

We believe in equal opportunity, and are committed to creating an inclusive climate where everyone can thrive. Customers trust us with their finances, so successful candidates for this position will be required to undergo a security screening, including a criminal records check and a credit check.