Social Media Manager

We’re growing and we are looking to add a Social Media Manager to our Marketing team.

As Jungle Scout’s Social Media Manager, you’ll be the voice of our brand across all social platforms: LinkedIn, Instagram, TikTok, Facebook, and X. You’ll craft engaging content that resonates with our diverse audience of Amazon sellers, entrepreneurs, enterprise brands and e-commerce professionals. You’ll play a key role in building community, driving brand awareness, and showcasing Jungle Scout’s thought leadership in the ecommerce space.

Location: We’re a remote-first company and looking to hire this person anywhere between the PST - EST location, preferably based in Austin TX.Interested in learning more? Let’s get into the details:

Performance Objectives:

Maintain community and create content for a social audience of over 200K with educational and engaging social posts through various medias (video, photos, and data driven infographics) across LinkedIn, Instagram, Facebook, TikTok and X. 

Key Performance Objectives:

• We are looking for someone who can take Amazon market data and turn it into engaging social content to attract the right audience to our product. This person should be well versed on LinkedIn and able to create compelling posts to enterprise audiences. We are looking to grow our LinkedIn audience by 20%* this quarter, as well as our overall engagement and following across all channels. 
• You  will ideally be comfortable ghost writing social posts for our executive team on LinkedIn.  

Key Success Factors:

Behavioural Competencies:

The behaviors and soft skills needed to achieve the performance objectives.

Creative Thinking:

• The ability to generate fresh and innovative ideas for content that captivates and engages the target audience.

Communication:

• Strong verbal and written communication skills are essential to crafting compelling, clear, and effective social media copy that resonates with diverse audiences.

Adaptability:

• Social media trends evolve quickly, and the ability to adapt to new platforms, tools, and industry changes is crucial for staying relevant.

Collaboration:

• The ability to work effectively with cross-functional teams (marketing, product, customer success) to align messaging and ensure social media initiatives support broader company goals.

Problem-Solving:

• Handling unexpected challenges such as negative comments, technical issues, or rapidly shifting trends requires quick, effective decision-making and a solution-oriented mindset.

Time Management:

• Juggling multiple tasks, such as content creation, scheduling, engagement, and reporting, while meeting deadlines and maintaining a consistent posting cadence across platforms.

Attention to Detail:

• Ensuring that posts are error-free, brand-aligned, and consistent with the overall voice and tone of Jungle Scout, paying close attention to content quality and audience interaction.

Curiosity and Willingness to Learn:

• Staying curious about new social media trends, tools, and best practices, and continuously seeking opportunities to learn and improve.

Required Skills & Experience:

Experience:

• Ideally 3-5 years of experience as an in-house social media manager. Experience in SaaS would be an advantage. 

Technical Skills:

• Social media strategy 
• Light video editing
• Copywriting
• Social media graphic design
• Scheduling and posting

Jungle Principles:

The following principles align with the #intrapreneurship #passion #multiply #scrappy  nature of the Social Media Manager role.

Intrapreneurship: This role requires taking initiative and ownership in crafting content that drives engagement and community growth, much like an entrepreneur within the company. You’ll also need to innovate with fresh ideas and handle the responsibility of managing social platforms.

Passion: Creating engaging content, interacting with the community, and representing the brand requires enthusiasm. You’ll be passionate about e-commerce, Amazon, and Jungle Scout’s mission to connect with the right audience.

Multiply: As a key member of the Demand Generation team, you’ll collaborate across departments and multiply your impact by contributing to thought leadership, creating viral content, and growing the company’s reach on LinkedIn and other platforms.

Scrappy: Handling multiple platforms, video editing, copywriting, and graphic design requires a resourceful, hands-on approach. You’ll need to manage tasks efficiently, work with limited resources, and adapt quickly to new trends.