At Constant Contact, we are seriously awesome people who take ownership and make an impact by operating with the mindset, integrity and courage of a small business owner. There’s something so profoundly rewarding about knowing that your work is empowering people everywhere to pursue their dreams. Here, we all play an integral part in helping business owners, entrepreneurs, non-profits and individuals to succeed by giving them all the help and tools they need to grow online. We’re energized by new challenges and new possibilities-and we’re just getting started!
The Social Media Manager is responsible for managing Constant Contact’s organic social media presence and online reputation to help increase brand awareness, drive engagement from followers and employees, and foster customer advocacy. This mid-level role oversees all of Constant Contact’s social media channels (LinkedIn, Instagram, Facebook, etc.) as well as reputation platforms.
As a key member of the Communications team, the Social Media Manager is highly collaborative, strategic, creative, proactive and data-driven. This position requires constant collaboration with stakeholders in marketing, customer support, human resources and other departments to proactively identify high-value content, manage brand reputation, support employee engagement and ensure messaging consistency. You will own content planning and execution, graphic design, community management, trend analysis and reporting. This role reports to the Manager, North America External Communications.
This role is expected to track the latest social media trends, and, where appropriate, use them to drive conversation and elevate the Constant Contact brand. You will leverage owned and third-party data to support Constant Contact’s brand storytelling, contribute directly to marketing goals and cultivate our reputation as an employer and platform of choice. The ideal candidate is well-versed in social media strategy for a B2B brand with demonstrable results and possesses strong creativity and excellent writing and communications skills.
What you'll do:
Who you are:
Why You’ll Love Us:
At Constant Contact, we’re all about work flexibility and are proud to serve our customers as a hybrid workforce. Our hybrid work model combines the convenience of remote work with access to our great office locations to collaborate in-person, participate in live trainings, and socialize with colleagues.
Application Deadline: 30 days. We may fill this job opening prior to the deadline if a candidate is selected by us.
Constant Contact is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, genetic information, veteran status or any other status protected under applicable law. If you require accessibility assistance applying for open positions, please contact [email protected].
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
Notice to Recruiters and Staffing Agencies:
Constant Contact has an internal talent acquisition department and designated career site for individuals looking to join our team. Constant Contact will not accept unsolicited resumes from any external recruiters, staffing firms, search agencies or any fee-based referrals. Any unsolicited resumes sent to directly to Constant Contact, in any capacity will be considered property of Constant Contact. Constant Contact will not pay a fee for any placement resulting from the receipt of an unsolicited resume.
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