Social Manager (Account Manager)

About Ogilvy

Ogilvy was founded in 1948 by David Ogilvy. David created a culture that deeply respects and cares about its people and clients. Our mission is to inspire people and brands to make an impact and we are committed to attracting, growing, and retaining the best talent in the industry. 

About the Role  

As our Project Manager you are responsible for the day-to-day cluster social campaign delivery and management on a robust food and beverage account, based on the defined OU strategy and toolkit for brand owned social channels. You are the person who makes everything run like clockwork: you use charm, persuasion, tact and superb project management skills to keep things on track and scope.

What You’ll Do 

• Multi-market social campaign setup, management, and delivery within your designated cluster.
• Able to own, plan, schedule, execute, manage and report on project progress.
• Execution of the quality check of the social deliverables and when relevant manage the production and/or approval of these assets.
• Point of contact for questions related to the campaign from client or other agencies with your designated cluster.
• Drives decision-making around projects, ensuring that key stakeholders are involved and consulted at the right moments, resulting in projects being more efficiently delivered.
• Facilitates and drives project collaboration, ensuring that key conversations happen in a timely manner.
• Manage of internal and external stakeholders and team members objectives, expectations and timelines, and communicates effectively.
• Active participation during relevant in-market meetings.
• Able to effectively present work that delivers business success for clients and ensures feasibility of delivery and implementation.
• Ability to stream briefs into the right workflow and a strong understanding of integrated marketing communications principles.
• Ability to solve and overcome delivery issues and challenges (i.e. time, resources, budget, capabilities) that meet clients’ and agency’s interests.
• Accurately assess, communicate and manage project risks and issues. Escalating to your senior delivery lead where required.
• Proactively consults with the business and wider specialisms to ensure project needs are met.
• Understands scoping of work, mapping of resource requirements and budgets.
• Achieve mastery of delivering and implementing modern marketing capabilities that build client satisfaction which opens up new growth opportunities.
• Understanding of what makes great work and what it takes to make it happen.
• Relationship-building with internal and external stakeholders to facilitate project outcomes.
• Keep up to date and provide recommendations on cultural events, news stories, social trends that may impact audience interaction with our clients’ brands.

What You’ll Need  

• 2-3 years in account/project management preferably on social marketing in an agency setting.
• Preferably 1-2 years of experience in social campaign management: A proven track record of social campaign management that produced positive business results and a deep knowledge of business and social platforms.
• Experience with leveraging social publishing tools/platforms (such as Sprinklr, Netbase, etc.)
• Active user of social platforms preferably with a finger on pulse of the latest trends/happenings.
• Understanding of social platforms ecosystems algorithms, formats, targeting options, tracking tool, reporting interface and a good knowledge of the paid, owned, earned ecosystem.
• Ability to work independently, effectively, proactively, and seamlessly amongst an integrated agency team.
• Highly organized with a keen sense of attention to detail, and robust follow through.
• Good grasp of communication, organizational and time management skills with a proven ability to independently manage multiple priorities in a fast-paced environment.
• Project management skills and spreadsheet capabilities.
• Client-facing experience with a comfort level for engaging with key senior decision-makers from both the client and agency sides.
• Demonstrates strong judgment in their decision-making ability.
• Interest, experience, and/or comfort level in working on a leading brands.
• Preferably with creative mindset and able to work together with Content team to bring an idea to live for their represented markets.

How We’ll Support You 

Ogilvy celebrates its people. Fully. Enthusiastically. Unhesitatingly. We’ll empower you with the tools you’ll need to succeed. We’ll give you the autonomy to seek out new paths and better ways of doing things. We’ll support you with colleagues who are experts in their disciplines, drawn from across the Ogilvy network. And we’ll provide opportunities for you to do work of which you’ll be proud, with people you’ll be proud to call your teammates.  

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