Make sure that the operations of building facilities, services, and maintenance activities at the designated property under company management run seamlessly every day.
Tasks & Responsibilities:
- Create and implement a facilities maintenance schedule for the designated property.
- Consistently apply the company's policies and procedures for facilities management to the required standards.
- Manage and supervise site staff (technicians, security guards, stewards, cleaners, gardeners, etc.) and provide daily leadership to foster a high-performance, customer service-oriented work environment that aligns with the company's objectives and service expectations.
- Conduct daily inspections with site staff to ensure proper handling and maintenance of all vendor-related services; confirm that all building services are fully operational and in good working condition.
- Foster and maintain a professional working relationship with all tenants; collaborate with the Unit Head to identify and resolve any potential problems related to service delivery, occupancy rules, and maintenance regarding tenants' queries and requests, whether they are verbal or written emails.
- Collect service charges and issue receipts to tenants in a timely manner through coordination with the Finance department.
- Ensure prompt and adequate repairs and maintenance of facilities.
- Keep detailed, accurate, and updated records of facility maintenance activities on the property.
- Monitor the activities of maintenance vendors to ensure compliance with agreed service levels.
- Adhere to health and safety regulations and implement general and fire risk assessment recommendations at the site.
- Prepare and submit periodic activity/management reports to the Head of Facilities Management.
- Foster a professional and collaborative relationship with maintenance services vendors and suppliers.
Requirements
·Bachelor’s degree or its equivalent in Estate Management or related discipline.
·5 years post qualification experience in facilities management.
·Experience working with Microsoft Office applications (MS Word, MS Excel, and MS PowerPoint).
·Knowledge of facilities management techniques.
·Knowledge of occupational hazards, and safety rules and regulations.
·Knowledge of the basic practices of accounting and budgeting.
·Good supervisory and influencing skills.
·Good analytical and problem-solving skills.
·Strong personal organizational skills.
·Excellent communication skills.
