3Pillar Global is hiring a

Site Reliability Technical Lead

Contractor
Remote
WE ARE 3PILLAR GLOBAL  
At 3Pillar, culture is more than a buzzword. The power of culture, teamwork, and open collaboration drives our commitment to building breakthrough software solutions that power digital businesses. Our passion for software development has gained us recognition in some of the industry’s most innovative spaces, including a spot on the Inc. 5000 list ten years in a row, a three time winner of the Washington Post Top Workplaces Award, and notable features in Forbes, Fortune, and the Washington Business Journal.
We are an innovative software development partner whose solutions drive rapid revenue, market share, customer growth and employee efficiency for industry leaders in Media and Publishing, Information Services, Banking and Financial Services, Insurance and Healthcare. Our key differentiator is our Product Mindset. Our development teams focus on building for outcomes and all of our team members around the globe are trained on the Product Mindset’s core values – Minimize Time to Value, Solve For Need, and Excel at Change. Our business-minded approach to agile development ensures that we align to client goals from the earliest conceptual stages through launch and beyond.

WHAT WE BELIEVE
At 3Pillar, our core values – Intrinsic Dignity, Outsized Impact, Open Collaboration, and Continuous Improvement – drive our commitment to providing best-in-class software development services to high-growth businesses across the globe. We’ve spent more than fifteen years building innovative software solutions. Our executive team has always held our values to the highest standard which has led to active participation on the Forbes Tech Council, a winner of the Ernst & Young Entrepreneur of the Year Award, and a spot on the Washington Business Journal’s Women Who Mean Business list.

RESPONSIBILITIES

  • Independently guide the technical direction and implementation by the whole team within defined architecture in all stages from conceptualization to deployment.
  • Evaluate trade-offs between correctness, robustness, performance, and customer impact to ensure the development of the right solution, with client success at the forefront.
  • Create and lead the team's technical documentation and repository management practices, including tasks such as creating branches, pull requests, merges, etc.
  • Collaborate with product, design, and engineering teams to provide necessary oversight of architecture and dependencies influencing product strategy and direction.
  • Contribute to code reviews, documentation, and addressing complex bug fixes with a focus on security, performance, and reliability.
  • Be an active leader in the Engineering Practice community, mentoring Senior Engineers and others through Communities of Practice (CoPs) or on project teams, supporting the growth of technical capabilities.

MUST HAVE

  • Will be participating in the early phase of an applications lifecycle from architecture and design with a focus on resilience, fault tolerance, failure scenarios, dependencies, observability and scalability. He will also be responsible for setup, configuration and management of SRE tools for visibility on the environment.
  • Bachelor's Degree in Information Technology, Computer Science or equivalent work experience
  • 3+ years of experience in SRE engineering role for supporting highly available production systems in cloud environments
  • Experience with design and implementation of SRE functions implementing mature SRE best practices.
  • Experience with defining SRE standards and supporting implementation and adoption of these standards.
  • Experience with using and enablement of monitoring and alerting tools and services (Datadog preferred).
  • Understanding of cloud architectures, microservices and distributed systems
  • Adept in the development of automated tools, systems, and services in multiple technology domains
  • Advanced knowledge of one or more infrastructure components (e.g. networking, cloud srvices, orchestration tools, containerization, compute, and storage systems)
  • Proficiency in service-level changes to a system and troubleshooting components
  • Experience in managing SLA and incident response calls.

NICE TO HAVE

  • Ability to refine and clarify technical details (including definition of done) based on internal or external PO for User Stories and task assignments.
  • Ability to provide technical orchestration among the overall tasks.
  • Experience in building CI/CD pipelines.
  • Knowledge of building Cloud Native applications.

BENEFITS

  • Employer funded medical plan for employees.
  • Employer funded dental plan for employees.
  • 401K retirement savings plan
  • Company paid disability and life insurance and the option to purchase additional coverage for yourself and family.
  • Unlimited PTO Policy; we promote a flexible work environment and encourage our employees to maintain a healthy work/life balance.
  • 11 Company paid Holidays Generous Parental Leave

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