The Role

As a Site Reliability Engineer for the Operational Readiness team, you will play a critical role in enhancing the scalability, performance, and reliability of HashiCorp's cloud products. With at least 3 years of experience in site reliability engineering or a related field, you will lead efforts to identify, address, and mitigate operational challenges before they impact our customers. Your expertise in load testing, performance analysis, and system hardening will ensure that our services meet the highest standards of operational excellence.

You will play a pivotal role in enhancing our operational resilience and maintaining the reliability of our enterprise and cloud-based products. With a focus on overall Quality you will be at the forefront of ensuring high availability and performance across HashiCorp’s offerings.

You will provide expert execution of the test plans, defining system wide strategies for product load and performance testing. You will be working on a wide variety of tools and exploring new avenues to ensure all the products meet the essential Operational readiness criteria. 

Utilize top-notch troubleshooting techniques like simulating the system with Chaos to identify, organize, and advocate for novel solutions to remediate customer impact on complex interconnected systems. 

Key Responsibilities

• Implement best practices for system reliability, including proactive identification of potential failure points and the development of automated mitigations.
• Design and execute comprehensive load testing strategies to identify performance bottlenecks and scalability limits across our cloud products.
• Implement best practices and technologies to improve system resilience, ensuring high availability and fault tolerance through Chaos testing framework.
• Work closely with engineering and product teams to integrate operational readiness into the development lifecycle, enhancing product stability and user satisfaction.
• Build and refine tools and frameworks for automated testing, environment simulation, and incident reproduction, reducing manual effort and increasing test coverage.
• Conduct in-depth analysis of testing results, documenting findings and making actionable recommendations for systemic improvements
• Develop and implement disaster recovery and backup strategies to ensure data integrity and system resilience.
• Share your knowledge and expertise with team members, fostering a culture of learning and continuous improvement.

Ideal Candidate

• 3+ years of experience in SRE , systems engineering, or non functional testing roles with a focus on performance testing, or system scalability.
• Having commitment to explore career opportunity in Site Reliability Engineering field
• Proficient in any programming language or scripting language.
• Good understanding of CI/CD process and maintaining quality pipelines
• Experience with version control systems (e.g., Git) and agile project management methodologies.
• Exposure to cloud technologies ( AWS, Azure, Or GCP) and container technologies like Nomad or Kubernetes.
• Effective communication and collaboration skills, capable of working with cross-functional teams and articulating technical concepts to diverse audiences.
• Experience with infrastructure as code (Terraform, CloudFormation) is a plus.
• Understanding of monitoring and alerting systems is a plus
• Chaos testing experience is a plus
• Exposure to disaster recovery domain is a plus #LI-Hybrid