Site Reliability Consultant Bengaluru| IST | Remote | Work from Home | Hybrid Why Pythian? At Pythian, we are experts in strategic database and analytics services, driving digital transformation and operational excellence. Pythian, a multinational company, was founded in 1997 and started by ensuring the reliability and performance of mission-critical databases. We quickly earned a reputation for solving tough data challenges. We were there when the industry moved from on-premises to cloud environments, and as enterprises sought more from their data, we expanded our competencies to include advanced analytics. Today, we empower organizations to embrace transformation and leverage advanced technologies, including AI, to stay competitive. We deliver innovative solutions that meet each client’s data goals and have built strong partnerships with Google Cloud, AWS, Microsoft, Oracle, SAP, and Snowflake. The powerful combination of our extensive expertise in data and cloud and our ability to keep on top of the latest bleeding edge technologies make us the perfect partner to help mid and large-sized businesses transform to stay ahead in today’s rapidly changing digital economy. Why you? As a Site Reliability Consultant, you will serve as both a technology leader and trusted advisor to our customers, while mentoring teammates in cutting-edge tools and approaches. Your projects will focus on infrastructure design and modernization, automation of CI/CD pipelines, and building out intelligent monitoring and observability systems—spanning Linux, Cloud, container orchestration, and other open-source technologies. You’ll become our resident expert for Git-based source code management, artifact repository solutions, and Kubernetes in both cloud (e.g., AWS EKS) and on-prem environments. If this is you, and you wonder what it would be like to work at Pythian, reach out to us and find out!   Intrigued to see what a life is like at Pythian? Check out #pythianlife on LinkedIn and follow @loveyourdata on Instagram! Not the right job for you? Check out what other great jobs Pythian has open around the world! Pythian Careers What you will you be doing:

Operate & Maintain

Administer and optimize platforms such as GitLab (CI/CD pipelines, runners) and artifact repository solutions (e.g., JFrog Artifactory).

Maintain and troubleshoot Kubernetes clusters—either in the cloud (AWS EKS) or on-prem distributions—with a focus on availability, performance, and security.

Champion “infrastructure as code” using tools like Terraform (or CloudFormation), building repeatable processes for provisioning and updating clusters, repos, and associated services.

Implement or improve CI/CD pipelines to reduce manual toil and ensure quick, reliable deployments across multiple environments.

Design and configure observability solutions (e.g., Prometheus, Dynatrace, Grafana) to proactively detect and address issues in container orchestration environments, code repositories, and artifact repositories.

Participate in an on-call rotation, troubleshooting incidents at all tiers (from first-contact resolution to escalation) and driving continuous improvement based on Root Cause Analysis.

Collaborate with clients to shape infrastructure strategies around container orchestration, secure CI/CD, and DevSecOps best practices.

Provide leadership and technical direction on automating repetitive administrative tasks, enforcing security policies (RBAC, TLS, container scanning), and adopting GitOps workflows.

Create and maintain design documents, runbooks, and operational playbooks for container platforms, CI/CD pipelines, and code management services.

Mentor fellow consultants and client stakeholders on Kubernetes, infrastructure automation, and advanced CI/CD usage to enhance knowledge across the organization.

Plan and coordinate maintenance activities, ensuring minimal downtime and clear communication with stakeholders.

Provide ITIL-oriented support (Incident, Change, Problem Management), and champion continuous improvement of operational processes and service reliability.

What we need from you:

Kubernetes & Containerization

Must have strong experience with container orchestration (Kubernetes, Docker) in cloud (AWS EKS) or on-prem distributions.

Familiarity with related ecosystem tools (Helm, Operators, GitOps, etc.).

Hands-on experience using AWS (VPC, EC2, EKS, IAM, S3, etc.), including provisioning with IaC tools like Terraform (or AWS CloudFormation).

AWS certifications (Solutions Architect, DevOps Engineer) are a plus.

Experience setting up GitLab or similar platforms (GitHub, Bitbucket) for CI/CD pipelines, managing runners, and integrating code scanning.

Familiarity with artifact repository solutions (e.g., JFrog Artifactory), including repository creation, access controls, and automation of artifact flows.

Track record of infrastructure automation using Terraform, Ansible, Puppet, or Chef to reduce manual intervention and ensure repeatable deployments.

Strong scripting skills (Bash, Python, Go, etc.) to automate system tasks and streamline operational workflows.

Experience with modern monitoring stacks (Prometheus, Dynatrace, Grafana, ELK/EFK) for analyzing logs, metrics, and traces.

Proven ability to design alerts, dashboards, and runbooks that enable rapid first-contact resolution.

Solid understanding of Linux-based systems, performance tuning, and troubleshooting.

Network fundamentals (TCP/IP, load balancers, DNS, NTP, etc.) and ability to diagnose connectivity or performance issues in complex distributed environments.

Familiarity with container security best practices (RBAC, TLS, vulnerability scanning) and how to apply them at scale.

Understanding of compliance frameworks (HIPAA, PCI, etc.) and data privacy constraints a plus.

Adept at communicating technical concepts to both engineering and non-technical stakeholders.

Ability to mentor junior team members, champion DevOps culture, and contribute to an inclusive, knowledge-sharing environment.

Bachelor’s Degree in Computer Science, Information Systems, or equivalent experience.

Several years of progressive DevOps or SRE experience managing large-scale systems in a production environment.

Experience or strong interest in leveraging AI-based services or scripts for operational efficiency and faster issue resolution is highly desirable.

What you get in return:

Love your career: Competitive total rewards and salary package. Blog during work hours; take a day off and volunteer for your favorite charity.

Love your work/life balance: Flexibly work remotely from your home or Hybrid from Bengaluru office, there’s no daily travel requirement to an office! All you need is a stable internet connection.

 Love your coworkers: Collaborate with some of the best and brightest in the industry!

Love your development: Hone your skills or learn new ones with our substantial training allowance; participate in professional development days, attend training, become certified, whatever you like!

 Love your workspace: We give you all the equipment you need to work from home including a laptop with your choice of OS, and an annual budget to personalize your work environment!  

Love yourself: Pythian cares about the health and well-being of our team. You will have an annual wellness budget to make yourself a priority (use it on gym memberships, massages, fitness and more). Additionally, you will receive a generous amount of paid vacation and sick days, as well as a day off to volunteer for your favorite charity.