Strategic Data Systems is an IT and Customer Service solutions provider with multiple opportunities supporting the Department of Defense. Our positions offer interesting technical challenges, competitive salaries, great benefits and the opportunity for you to receive or maintain security clearances/certifications that can enhance your career.
Site Manager
Naval Air Station North Island - San Diego, CA 92135
Salary Range: 130K - 180K
Day Shift between 6am-6pm
Are you looking for an opportunity to assist our Navy Sailors and their families? If the answer is yes, then we have a great opportunity for you!
We are looking for a Site Manager who is eligible for a Secret clearance to join our growing team in San Diego, CA.
The Site Manager shall be responsible for the management and oversight of all contracted personnel at a given location. The Site Manager shall be responsible for providing quality and efficient customer service to customers through the daily management of a team of employees to include hiring, motivating, recognizing, rewarding, coaching, counseling, training, and problem solving.
Requirements:
- 10 years of related experience including:
- Large scale human resources, shared services contact centers experience
- Understanding of Computer Telephony Integration (CTI), telephone operations and staffing systems, e-mail management, Interactive Voice Recognition (IVR), Voice over Internet Protocol (VOIP) and CRM applications. Advanced Excel and PowerPoint.
- Bachelor's Degree
- Ability to achieve and maintain a Secret Clearance
