ORGANIZATION SUMMARY:
World Relief is a global Christian humanitarian organization that is fighting for change that lasts, right here in the U.S. and across the globe. We bring sustainable solutions to the world’s greatest problems – disasters, extreme poverty, violence, oppression, and mass displacement. The organization is approximately 75 years old and has worked in over 100 countries around the world since its founding.
In the United States, we come alongside local churches, community organizations and hundreds of individual volunteers to support newly arriving refugee and other immigrant families. Today, we are proud to partner with over 6,000 local churches, and 95,000 volunteers globally to bring hope, healing and transformation to the most vulnerable.
POSITION SUMMARY:
Are you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten? Do you believe in our calling as Christians to welcome the least of these and love our neighbor?
If you answered ‘yes’, to any of the above, World Relief, and millions of people around the world need you.
World Relief is seeking a Site Manager to lead its Chippewa Valley office in Eau Claire, Wisconsin. As the principal representative of World Relief in the local community, the Site Manager will provide leadership and oversight for the Chippewa Valley team and office. Reporting to the Wisconsin Regional Director and working with the regional team, the Site Manager is responsible for the local management, technical development, implementation, personnel, budget, and financial oversight of all Chippewa Valley programs. This role also involves building partnerships with local community stakeholders and funders.
Role & Responsibilities
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- This role is responsible for supervising others and includes responsibilities consistent with supervising employees including but not limited to monitoring daily work activities, tracking and approving timesheets including approving time off, monitoring performance including entering goals, progress check-ins, and weekly or bi-weekly check-ins, documenting performance concerns, entering staff promotions, transitions, and separations in HRIS within required time frame. Managers at World Relief are also considered spiritual leaders and are expected to lead staff in a manner consistent with our Christian values including but not limited to praying with staff, leading devotionals, and fostering a Christian environment in interactions with staff throughout World Relief.
Missional and Organizational Leadership
The Site Manager is the leader of the World Relief Chippewa Valley office, serves as member of the regional leadership team, and is responsible to:
- Ensure alignment with World Relief’s core mission and values.
- Provide coaching and supervision of direct reports, focusing on collaboration and leadership development.
- Establish a strategic plan and clear, achievable goals, assuring that individual office goals and directions are consistent with the overall direction of World Relief Wisconsin.
Organizational Health and Operations
The Site Manager is responsible for creating and maintaining a healthy office culture that fosters staff and missional growth. The Manager will:
- Foster effective and clear communication within the office and with national and regional colleagues.
- Develop policy and procedures that contribute to greater efficiency and effectiveness within the office.
- Work collaboratively with the Wisconsin Regional Director and Finance Director to oversee office fiscal health, ensuring adequate revenue and budget development with stewardship and integrity.
- Manage local human resources and legal issues in partnership with the Home Office and/or Regional Director.
Program Management
- Establish and develop strategic programmatic and innovative initiatives according to the changing needs of resettlement and the refugee and immigrant communities in the area.
- Remain abreast of changes in regulations and funding that affect program operations in the city, county, and state.
- Engage technical units or other supports in addressing performance issues in the implementation of core programs.
- Foster and maintain a culture of high standards and best practices of program delivery with refugee and immigrant populations.
- Participate in organizational collaboration and program communities of practice; seeking to operate programs in consistent and scalable ways as part of the national network.
- Ensure compliance and safeguarding mechanisms are in place and properly utilized so that the dignity and safety of clients is prioritized.
- Provide and support direct service provision, as needed, particularly during high volume phases.
Outreach and Fundraising
- Serve as a representative of World Relief in the local context which could involve networking, meetings in the community, public speaking and other similar activities.
- Work collaboratively with the Wisconsin regional team to develop marketing and communication plans, local outreach, and integration efforts with local community including churches and volunteers.
- Work with the Regional Director and Development Specialist to expand donor portfolio, set goals and plan for extended years growth.
Knowledge, Skills, & Abilities
- Fluency in a second language preferred
- Confident public speaker
- Leadership and creative problem-solving skills
- Ability to manage multiple demands in a fast-paced work environment
- Skilled in team development and management
- Program design and marketing skills a plus
- Valid driver's license preferred
Requirements
- Mature and personal Christian faith
- Committed to the mission, vision, and values of World Relief
- Desire to serve and empower the Church to impact vulnerable communities
- Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Evangelicals For the Health of The Nation document
- Experience working with immigrant communities and or other under-represented communities.
- Excellent interpersonal and communication skills
- 5+ years of progressive management experience, including management of people and budgets
- Development experience raising minimum of $100,000
- Advanced computer skills (Word, Excel, Publisher, PowerPoint)
- Master’s degree or equivalent experience required
World Relief offers a competitive benefits package (25 hours + per week):
- Medical, Dental, Vision
- Offer 16 company Paid Holidays + 4 additional Personal days per year!
- Paid Sick and Vacation Time
- Paid Parental Leave (12 weeks for qualified employees)
- FSAs: Medical & Dependent Care, & Commuter Funding
- Supplemental Life Insurance (employee, spouse, and children)
- Critical Illness, Hospital Indemnity, and Accident insurance policies
- Legal Shield Insurance
World Relief pays 100% for eligible employees:
- Group Term Life (employee, spouse, and children)
- Long Term & Short-term Disability
- Accidental Death and Dismemberment (AD&D)
- Long Distance Travel Insurance
- Employee Assistance Program (EAP)
World Relief - Retirement:
- 401K & Roth
- WR matches up to 4%, then an additional quarter percent up to 10%
- Eligibility: Full Time (40 hours per week) is eligible after 3 months of employment. Part time is eligible after 1000 hours in a year.
World Relief Discounts (Immediately Eligible):
- Verizon
- Pet Insurance through Nationwide
- Home and Auto insurance through Liberty Mutual
- Working Advantage Discount Program
- Active & Fit Gym Membership
World Relief is honored to be recognized with the Gold-level Cigna Healthy Workforce Designation for exceeding the core components of our well-being program including leadership and culture, program foundations and execution, and whole person health.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
· While performing the duties of this job, the employee is required to have ordinary ambulatory skills sufficient to visit other locations
· The ability to stand, walk, stoop, kneel, crouch, and manipulate (lift, carry, move) light to medium weights of 10-15 pounds.
· Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read application information.
· The employee frequently is required to sit, reach with hands and arms, talk and hear.
WORK ENVIRONMENT:
· General office setting. World Relief also offers hybrid and remote schedules for limited positions.
· Great lengths of time working on computer, reading from computer screen, entering information, standing at copier or fax machine, and some time on the phone or in virtual meetings may be required.
· Year-end archiving activities involve repeated lifting and bending.
· Physical, emotional and intellectual demands
· Equipment used: Employee computer (desktop or laptop), printer, and copier.
· All of the above duties and responsibilities are essential job functions subject to reasonable accommodation. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. This job description is not to be construed as an exhaustive statement of duties, responsibilities or requirements. Individuals may be required to perform any other job-related instructions as requested by their supervisor, subject to reasonable accommodation. This position description is not all-inclusive and is always under review.
We are proud to be an EEO/AA employer M/F/D/V.
For World Relief staff, strong commitment to the mission, vision, and values of World Relief is essential, and Christian faith is a prerequisite for employment, based upon United States federal guidelines provided in Title VII of the Civil Rights Act of 1964.
Legal Background in the United States
World Relief is both an equal opportunity employer and a faith-based religious organization. World Relief strictly prohibits and does not tolerate unlawful discrimination against employees on the basis of person’s race, color, sex, national origin, age, disability, genetic information, or any other characteristic protected under applicable federal, state, or local law, which does not conflict with the protections afforded World Relief as a faith-based employer.
In addition, physical or mental limitations will not be a factor in the application of World Relief's employment policies or employee practices, except for those situations in which occupational requirement make consideration of such factors necessary.
Pursuant to the Civil Rights Act of 1964, Section 702 (42 U.S.C. 2000e 1(a) World Relief has the right to, and does, hire only candidates who agree with World Relief’s Statement of Faith.
