As a valued leader on our team, you will manage a team of professionals responsible for Single Family condominium and cooperative project eligibility determinations, due diligence activities, and responding to industry inquiries regarding project eligibility in a timely and accurately. You will partner with internal stakeholders and vendors to drive efficiency and quality in the condo and co-op project review and inquiry management process. You will collaborate with leadership in the development and implementation of strategic plans for assessing and identifying potential risks that may threaten our reputation, safety, security, and/or financial success, as well as work with team members and leadership to communicate and collaborate with key stakeholders across the enterprise.
THE IMPACT YOU WILL MAKE
The SF Collateral Risk - Risk Management - Senior Manager for Project Standards role will offer you the flexibility to make each day your own, while working alongside people who care so that you can deliver on the following responsibilities:
- Lead the team responsible for managing Single Family condominium and cooperative project risk review and inquiry management activities within a high-volume, complex and changing environment.
- Manage vendor and partner relationships to drive divisional risk management goals and strategies for condo and co-op eligibility.
- Manage team efforts to evaluate and report project eligibility status and its risk to the enterprise.
- Manage condominium and co-operative data, records, processes and reporting to reduce risk using rigorous analysis to meet or exceed quality, compliance, production, and service level goals in a matrix-managed environment.
- Collaborate with technology partners and business process teams to drive innovations to improve internal and external processes for managing condo and coop project eligibility.
- Document policies, procedures, process maps, resolutions and control guidelines.
- Manage others to review and implement business strategies and make decisions that will drive success in the face of shifting industry behaviors and regulations.
- Partner with internal stakeholders to deliver communications and training to industry partners on policies, processes, and technology.
- Provide subject matter expertise concerning project eligibility and risk to internal and external stakeholders and resolve complex eligibility escalations from internal and external partners. This may include formal written responses, memos, other documentation.
THE EXPERIENCE YOU BRING TO THE TEAM
Minimum Required Experiences
- 6 years of Experience
- Experience managing Single Family GSE condominium and co-operative Selling and Servicing Guide requirements, including provisions related to master insurance policies, in a large financial or mortgage organization
- Prior experience managing mortgage operational or underwriting teams which may include call center and/or inquiry management activities with cross-functional teams in a matrix-managed environment
- Track record of using data and analytics to drive risk decisions, improve data and records management, design operational workflows, and manage billing and budgetary processes
- Vendor management, including sourcing, production management, and quality control
- Adept at managing project plans, resources, and people to ensure successful project completion
- Prior experience regulatory, governance and quality control experience related to mortgage eligibility and underwriting
- Prior experience with credit risk, loan quality analysis, operational risk or risk assessment and risk management
- Influencing including negotiating, persuading others, facilitating meetings, and resolving conflict
- Skilled in presenting information and/or ideas to an audience in a way that is engaging and easy to understand
- Strong communication skills, both written and verbal
Desired Experiences
- Bachelor degree or equivalent
- 10 years related experience with 5 years managing teams
- Primary mortgage market experience preferably with residential condominium and co-operative project underwriting experience that includes review of budgets and financial statements, engineering and inspection reports, project legal documents, litigation documentation, and other legal documents
- Co-operative project loan origination and servicing procedures
- Experience managing complex escalations concerning mortgage eligibility with external partners and regulators, including providing written responses to industry stakeholders
- Experience driving operational process improvements and efficiency in a high-volume operations environment
- Experience developing and implementing training materials and engagements for mortgage professionals, including in-person training, on-demand courses, and virtual training sessions
- Experience managing relationships with a diverse set of industry stakeholders
- Technology skills: Fannie Mae Condo Project ManagerTM, Salesforce, Excel, PowerPoint, RiskWorks, Confluence, SharePoint, JIRA, Tableau
The future is what you make it to be. Discover compelling opportunities at careers.fanniemae.com.
Fannie Mae is a flexible hybrid company. We embrace flexibility for our employees to work where they choose, while also providing office space for in-person work if desired. At times, business need may call for on-site collaboration, which means proximity within a reasonable commute to your designated office location is preferred unless job is noted as open to remote.
Fannie Mae is an Equal Opportunity Employer, which means we are committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, religion, national origin, gender, gender identity, sexual orientation, personal appearance, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation in the application process, email us at [email protected].
The hiring range for this role is set forth on each of our job postings located on Fannie Mae's Career Site. Final salaries will generally vary within that range based on factors that include but are not limited to, skill set, depth of experience, certifications, and other relevant qualifications. This position is eligible to participate in a Fannie Mae incentive program (subject to the terms of the program). As part of our comprehensive benefits package, Fannie Mae offers a broad range of Health, Life, Voluntary Lifestyle, and other benefits and perks that enhance an employee’s physical, mental, emotional, and financial well-being. See more here.
